Is Telstra down - December, 2024?

Telstra Outages and Status
Telstra Logo

Telstra is an Australian telecommunications and media company providing a range of services including mobile, broadband, television, and phone services. It is one of the largest companies in Australia and is a market leader in the telecommunications industry.

Last check: Just Now |

URL Checked:

https://www.telstra.com.au/

Last Down:

not recently

Response Time:

13.18 ms.

Telstra outages reported by users in the last 24 hours

No Telstra problems reported in the last 24 hours

This chart shows the number of Telstra outages/problems reported by users in the past 24 hours. All data in the chart is in the Australia/Sydney time zone.

Recent Telstra User Reports

Check out the latest user reports on Telstra, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • AU Flag Icon
    Sep 11, 2024 - 19:27

    A visitor from Perth, Australia has reported a problem with E-mail

  • AU Flag Icon
    Aug 07, 2024 - 14:48

    A visitor from Perth, Australia has reported a problem with E-mail

  • AU Flag Icon
    Jul 29, 2024 - 19:43

    A visitor from Perth, Australia has reported a problem with Can recharge credit on the my Telstra app

  • AU Flag Icon
    Jul 25, 2024 - 15:41

    A visitor from Melbourne, Australia has reported a problem with Can recharge credit on the my Telstra app

  • AU Flag Icon
    Jul 25, 2024 - 15:35

    A visitor from Melbourne, Australia has reported a problem with E-mail

  • AU Flag Icon
    Jul 03, 2024 - 08:24

    A visitor from Sydney, Australia has reported a problem with E-mail

  • AU Flag Icon
    Jun 15, 2024 - 20:02

    A visitor from Brisbane, Australia has reported a problem with E-mail

Join Telstra Discussion

Suggestions? Issues? Outages?
Please share your Telstra experience with other users around the globe.

AU Flag Icon

Vera in Albany

Sydney, Australia • 4 months ago

Can't recharge telstra mobile using mastercard 30/7/24 loks like works with Paypal?????

AU Flag Icon

Paul.

Sydney, Australia • 6 months ago

Can never get service in regional areas.

AU Flag Icon

Craig

Melbourne, Australia • 9 months ago

Mobile phone service very low all morning. 1 bar to no service. Thank you.

AU Flag Icon

Erica power

Perth, Australia • 9 months ago

We got no internet in Ravensthorpe wa

AU Flag Icon

Adelaide, Australia • 11 months ago

Internet connection not working since Wednesday afternoon

AU Flag Icon

Oliver Franklin

Central Coast, Australia • 11 months ago

no mobile network 3g or 4g , no pstn or adsl .
postcode 2550 nsw . 28th dec 2023

AU Flag Icon

Nathan

Perth, Australia • 1 years ago

Can't recharge my credit on the my Telstra app

AU Flag Icon

Desley Simpson

Gold Coast, Australia • 1 years ago

OUR MOBILE PHONE SIGNALS ARE DOWN AND WE CANNOT GET THROUGH TO ANYONE ON MOBILES.

AU Flag Icon

Nohad John Ghibely

Sydney, Australia • 1 years ago

We have been experiencing regular internet outages this past week in Bowral, NSW, they are usually brief but very regular

Most common Telstra problems reported by users

3

Text messaging

70

E-mail

27

Can recharge credit on the my Telstra app

Telstra Outage Locations

Location

Reports

Last Reported

AU Flag Icon

Perth, Western Australia, AU

6

3 months ago

AU Flag Icon

Melbourne, Victoria, AU

6

5 months ago

AU Flag Icon

Sydney, New South Wales, AU

13

5 months ago

AU Flag Icon

Brisbane, Queensland, AU

6

6 months ago

AU Flag Icon

Adelaide, South Australia, AU

2

9 months ago

Are you experiencing issues with Telstra right now?

Is telstra.com.au not working for you? If you are having issues with Telstra, please use one of the options below to report a problem with the service

telstra.com.au website response status history

Date and Time

Response Time

Status Code

Dec 26, 2024 - 21:40

13.18 ms.

200

Dec 26, 2024 - 12:14

13.45 ms.

200

Dec 26, 2024 - 12:14

13.51 ms.

200

Dec 26, 2024 - 04:01

13.26 ms.

200

Dec 25, 2024 - 18:04

13.52 ms.

200

Dec 25, 2024 - 09:36

13.36 ms.

200

Dec 25, 2024 - 01:39

13.64 ms.

200

This table shows the telstra.com.au outage requests and response browser checks executed automatically by the isdownaustralia.com service. All data in the table is in the Australia/Sydney time zone. If Telstra is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if telstra.com.au is not working

  • Check your internet connection - Unstable connectivity can slow down or prevent your apps or websites from loading. Reset your modem or contact your ISP if necessary.

  • Use another device - Try using a different computer or device to access your website or app to know if it’s a device issue.

  • Restart your device - Restarting your device is very important. Simply turn off your device and wait a few minutes before turning it back on.

  • Use a different browser - It's possible that the problem is with your browser. Try using a different one to diagnose the problem.

  • Verify your URL - If you enter the wrong URL, the website may display an error page or it may direct you to a different site instead.

  • Clear your cache - The cache stores frequently accessed data temporarily. Clear your cache by going to browser settings and selecting "clear browsing data".

  • Try Incognito mode - This mode disables cookies and temporary cache automatically — so you would know immediately if you need to clear cache and cookies or not.

  • Update your app - Developers often release updates to fix bugs and improve your app’s performance. If you're having issues, check for available updates as it may solve your problem.

  • Check for compatibility - Check if the app or website works with your device and operating system as an old device may cause issues.

  • Use VPN Service - Your internet provider might block the website or app you want to access. Try a VPN to see if it works.

  • Turn off your browser extensions - These can sometimes mess with apps and websites. If you're having issues, try turning off any extensions you've added.

  • Check your firewall & antivirus - These can also prevent you from accessing certain websites or services. You can try temporarily turning them off to see if it fixes the issue.

  • Disable ad-blockers - Ad-blockers can cause problems as well. Try to disable any ad-blockers you have installed and check if it fixes the problem.

  • Uninstall & reinstall - This is for mobile apps encountering issues–try uninstalling and reinstalling it. This can clear up any corrupt files or settings.

  • Update your device - Your device software may be outdated. Check the settings for updates to make sure your device software is up-to-date.

  • Reset app or website settings - Certain apps and websites offer an option to reset their settings to default. Check the help section of the app or website to see if this is available.

  • Check for malware - Malware can create problems with apps and websites. Install a trustworthy antivirus program on your device and scan for malware.

  • Clear your DNS cache - Check if the app or website works with your device and operating system as an old device may cause issues.

Latest telstra.com.au screenshot
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Frequently Asked Questions

We have recently sent browser requests to Telstra.com.au and it's up and running with status code 200 (UP) and a response time of 13.18 ms. We recommend clearing your cache or restarting/updating your app.

If your Telstra, is running slow, it could be because of various reasons such as an old version, bad internet connectivity, or it could not be working properly with your device.

We suggest updating it and disabling extensions or ad-blockers. You can also try using a different browser.

If you see an error message from Telstra, it could be because of different problems such as server issues, outdated software, or compatibility problems.

To fix it, check if there is an update available for the app or website. Also, make sure your device's software is up to date.

HTTP response status code is a 3-digit number that tells you if a request to a website or app was successful or not.

There are four types of codes: 2XX (successful), 3XX (redirect), 4XX (browser error), and 5XX (server error).

These codes help developers and users know what's happening and what to do next if there's a problem.

The HTTP response time technically measures how much time it takes for a website to load after you click on a link or type in its web address.

Knowing about HTTP response time can help you identify slow-loading websites and take action to improve your browsing experience.

When you can't load any content on Telstra, it might be due to slow internet or issues with the content provider. Try to reset your router to improve your connectivity.

When many people are using Telstra's app or website at the same time, it can cause issues. Try using it again during less busy times. You can also try using Incognito mode to see if it works.

Sometimes, you may have trouble using it due to issues with its code or design. Try changing your device's accessibility settings or you can also try using a different browser or device.

It could be because of wrong login information or problems with the app or website's code. Try resetting your password, checking your login details, or reaching out to their customer support for help.

If all else fails, please feel free to report the problem to us so we can investigate it further. You may also check if other users are facing the same issue on our website.
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