Is it down, or is it just me?

What we do

When a website or an app stops working, the first question is whether the problem is on your side or theirs. Official status pages are often slow to admit an outage, and many services have none. We built IsDownAustralia to give a fast, honest answer from the people who are having the problem right now.

• Live problem reportsVisitors tell us what is not working: login, app, website, payments and more. Each report takes two seconds and needs no account.
• Compared with normalA spike only counts when it is clearly above what is usual for that service at that time of day.
• Our own website checksFor websites we also load the page from our servers, every 5 minutes to 2 hours, and record whether it responds and how fast.
• Official status pagesWhere a service has its own status page, we link it and show what it says next to our verdict, refreshed every 10 to 30 minutes.
• Outage historyEvery outage is kept with its start, length and most reported problem, and marked when the official status page confirms it.
• Moderated commentsPeople describe error codes and workarounds. We remove scams, personal details and abuse.

How a status page works

1. You report a problemPick what is not working. We store the time and an approximate location, never your name.
2. We compare it with a normal dayReports from the last hour are compared with the usual range for that hour, based on the last four weeks.
3. We check the websiteFor websites, our checks confirm whether the site loads. A site is down only after 2 failed checks in a row, and a blocked check never counts as an outage.
4. We read the official status pageWhere the service publishes one, we show what it says and mark our outages that it confirms. It never replaces what users report.
5. The page shows the resultNo problems, possible problems or problems detected, with the numbers behind it and a chart, map and comments.

The full rules, thresholds and limits are on How it works.

Who runs the site

IsDownAustralia is part of IsDownStatus, a small independent team that has run outage status sites since 2023. We build and run the sites ourselves: the status logic, the website checks, the official status feeds, moderation and the help content on each page.

We are not owned by, paid by or connected to any of the companies we list. No company can pay to change its status, hide reports or remove comments about an outage.

The same team runs sites for other countries and languages, each with its own reports and comments:

• IsDownUSisdownus.com
• SiteDownsitedown.co.uk
• IsDownAustraliaisdownaustralia.com
• IsDown South Africaisdown.co.za
• IsDown FRisdownfr.com
• IsDownDe Deutschlandisdownde.com
• SiteDown ITsitedown.it
• IsDownNLisdownnl.com

How the site is funded

The site is free and has no accounts or subscriptions. It is paid for by ads, which are always marked. Ads never change what a status page says, and advertisers have no say in our content.

What we stand for

• Show the evidenceEvery verdict comes with the numbers behind it: reports in the last hour, the usual range, our own check and the official status.
• Protect visitorsNo sign-up, no names on reports, and we remove phone numbers and addresses from comments.
• Say how content is madeTips and FAQ list their sources and the date they were checked. Our use of AI is described openly.
• Correct mistakes fastIf something on a page is wrong, tell us and we fix it, usually within a few days.

Read our editorial policy and community guidelines.

Get in touch

Found a mistake, run a website we check, or writing about an outage? Use the contact page. We read every message. We are not the support team of the services we list, so we cannot fix your account.