Is optus.com.au down - December, 2024?

Optus Outages and Status

Optus is an Australian telecommunications company that provides a wide range of communications services, including mobile phone, internet and television services. It is one of Australia's largest telecommunications providers, with millions of customers across the country.

URL Checked:

http://www.optus.com.au/

Last Down:

Down (Right Now)

Response Time:

no response

optus.com.au outages reported by users in the last 24 hours

Possible Optus outages reported in the last 24 hours!

This chart shows the number of Optus outages/problems reported by users in the past 24 hours. All data in the chart is in the Australia/Sydney time zone.

Recent Optus User Reports

Check out the latest user reports on Optus, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

Dec 26, 2024 - 12:33

A visitor from Melbourne, Australia has reported a problem with E-mail
Dec 26, 2024 - 12:33

A visitor from Melbourne, Australia has reported a problem with E-mail
Dec 26, 2024 - 08:07

A visitor from Sydney, Australia has reported a problem with No Signal
Dec 25, 2024 - 21:07

A visitor from Sydney, Australia has reported a problem with No Signal
Dec 24, 2024 - 15:55

A visitor from Melbourne, Australia has reported a problem with No Signal
Dec 14, 2024 - 12:54

A visitor from Brisbane, Australia has reported a problem with No Signal
Dec 09, 2024 - 15:42

A visitor from Sydney, Australia has reported a problem with E-mail

Join Optus Discussion

Suggestions? Issues? Outages?
Please share your Optus experience with other users around the globe.

Kayla

, • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

, • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

, • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

, • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

, • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

, • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

, • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

, • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

, • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

, • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

, • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

, • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

, • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Kayla

Adelaide, Australia • 17 days ago

Cannot call or message, it has been like this for 2 days went to optus did a check on my phone no issues. Will not admit they are down. 3 friends in different states reporting the same issue

Jeanine

Brisbane, Australia • 19 days ago

How do i restart the modem

Jeanine

Brisbane, Australia • 19 days ago

How do we restart the computer

Brisbane, Australia • 19 days ago

How long will we be without the internet on our computer

Deeji

Sydney, Australia • 21 days ago

Network keeps dropping out every few minute

Brisbane, Australia • 22 days ago

Outage in Cairns

Dan

Melbourne, Australia • 1 months ago

No calls in or out but full internet and txt

Sydney, Australia • 2 months ago

I have full bars but data isn't working. Connecting to wifi is possible but when I'm out of the house I am offline.

jay

Brisbane, Australia • 2 months ago

have no mobile phone service for 2 days in Brisbane

John Houterman

Sydney, Australia • 2 months ago

No signal or very weak and then cuts out again, this is happening the last 8days !!

John Houterman

Sydney, Australia • 2 months ago

Have not had decent service since 24th of September. That's 8 days I am totally dependent on mobile network as I'm 80 years old and cancer survivor.

Joel

Melbourne, Australia • 2 months ago

Very slow

Rowena

Sydney, Australia • 2 months ago

Everything down yet again!!!!

Stephen

Newcastle, Australia • 3 months ago

Absolutely disgraceful service , all promises No result , I’ll be going live to the public

Newcastle, Australia • 3 months ago

I’m sick of having to report my internet connection failure o a daily basis , you promised to fix the problem to no avail , I rely on a working service , advise immediately what you are doing to fix the connection , I’ll be going live to the public today if no satisfaction

Sue

Canberra, Australia • 3 months ago

Been having trouble for the last month, not able to send emails. Reported it mutiple times to optus. Now today can’t receive either. Can’t even log into my iota account.

Sue

Canberra, Australia • 3 months ago

Been having trouble for the last month, not able to send emails. Reported it mutiple times to optus. Niw today can’t receive either. Can’t even log into my iota account.

Melbourne, Australia • 3 months ago

Can’t use 5G, only can use 2.4G on some devices

Jodie

Sydney, Australia • 3 months ago

I can't send emails through Optus. But I can receive them.

Perth, Australia • 3 months ago

No internet signal

Bill

Perth, Australia • 3 months ago

No internet reception all day, can only make calls

Victoria Townsend

Perth, Australia • 5 months ago

So slow in Baldivis. Mobile Freezers.
Cuts out when speaking on phone.

Brisbane, Australia • 6 months ago

What’s happening with the mobile and internet today. Been down all day. Discusting

Mark

Sydney, Australia • 7 months ago

NBN dropping out past 4 days. Northern Beaches Sydney. Fixed line Ethernet and wifi. Speeds down should be 200-600 but only averaging 30-60. Upload should be 30-45 but only 2-15. Terrible. Optus not saying why. Escalated daily.

Perth, Australia • 7 months ago

Kimberley area has been down for 3 days now

Perth, Australia • 7 months ago

Can't log in

Melbourne, Australia • 8 months ago

What is happening with this service ? We are paying for a service we cant use.

Graham hill

Sydney, Australia • 9 months ago

Not again guys? Really?

Mandeep

Perth, Australia • 9 months ago

Very poor internet service

Bill van Duinen

Sydney, Australia • 9 months ago

Only getting very slow 4g. Should get fast 5g as I am only 300 meters from the tower.

Bradley Muller

Brisbane, Australia • 9 months ago

Constant drop outs on your third world service. Won’t be signing up again.

c

Melbourne, Australia • 9 months ago

my datas not working and my phone calls arent going through

D Ross

Melbourne, Australia • 10 months ago

no mobile phone reception or internet in Hamilton, Victoria for a few days. Concerned daughter in Melbourne has looked this up for dad who we haven't been able to reach in days.

Lisa

Warrnambool, Australia • 10 months ago

Can you advise me when i am able to call or text again?

Rudi

Perth, Australia • 10 months ago

No mobile internet for 18hours 16/17th feb

Rudi

Perth, Australia • 10 months ago

No internet connection, but have phone connection

Hayley

Geelong, Australia • 10 months ago

no service at all on my mobile phone

JK

Sydney, Australia • 10 months ago

Not receiving any SMS - Sydney

karen Ann Thornton

Brisbane, Australia • 10 months ago

I have no mobile internet or phone connection.
0427120155

Les

Sunshine West, Australia • 10 months ago

Why is the net down again so over oputs

Sydney, Australia • 10 months ago

Have no internet

TS

Melbourne, Australia • 11 months ago

NOT HAPPY

Adelaide, Australia • 11 months ago

Not working

Adelaide, Australia • 11 months ago

No internet available in Parafield Gardens, South Australia

Brisbane, Australia • 11 months ago

No connection

Robert

Brisbane, Australia • 11 months ago

Calling landline from Coles (Optus) mobile Currumbin Waters, responds that mobile number has been disconnected. Other faults/bogus messges too.

Brett Mcmahen

Perth, Australia • 11 months ago

No coverage in Esperance..6450

Mark

Perth, Australia • 11 months ago

18/1 been down over 12 hours no internet. Optus told me W.A problem. No idea when it's back on

ludvik

Perth, Australia • 11 months ago

WI-FI not working

Sydney, Australia • 11 months ago

5g home internet and mobile phone connectivity dropped about 40 mins ago.

Steven Kouventidis

Melbourne, Australia • 11 months ago

No signal on my phone only SOS sine yesterday afternoon
Had to drive to next town to get reception.
54 Sanderson Court Bealiba VIC is my address
My phone no is 0490100900

David

Sydney, Australia • 1 years ago

dropping out around 6:15pm on and off and still unstable

Robert

Melbourne, Australia • 1 years ago

no service for 2 days!

Jillian Ann Grice

Brisbane, Australia • 1 years ago

no service

Ron Osborne

Melbourne, Australia • 1 years ago

I live at unit 954 8 Robinson's Rd frankston and have not had any mobile phone coverage for the last 5 days. Please let me know if and when you will resume coverage.

Peter

Brisbane, Australia • 1 years ago

Capalaba 4157 internet and phone stopped about 6.40 pm . NBN box is cycling through all lights out or flashing

Lynne

Brisbane, Australia • 1 years ago

No service on my phone all day

Sydney, Australia • 1 years ago

Refreshing website gave bad request error for about 10minuts

Melbourne, Australia • 1 years ago

I'm a shame it's still down today as well

Former Opus Cutsomer

Newcastle, Australia • 1 years ago

Can't call out and noone can call me.

Me

Adelaide, Australia • 1 years ago

Glenelg 5045 Emergency mode only

Raphael

Sydney, Australia • 1 years ago

No internet connection in Minto NSW 2566

amy cliff

Brisbane, Australia • 1 years ago

no internet

Toby

Brisbane, Australia • 1 years ago

No service in briabane

Sydney, Australia • 1 years ago

not working

Selina McKenzie

Brisbane, Australia • 1 years ago

SOS signal, not good enough!

Jo

Sydney, Australia • 1 years ago

Optus internet is down at Nambucca Heads

K.Singtothong

Brisbane, Australia • 1 years ago

No internet

Peter

Sydney, Australia • 1 years ago

No service can’t call or message no data

Alexandria, Australia • 1 years ago

No Optus mobile internet or phone service at Wyberba Qld. 233

Disgruntled

Brisbane, Australia • 1 years ago

Thinking of changing I.Ps after 20 <> years with them.

G Fraser

Sydney, Australia • 1 years ago

NO NBN OR OPTUS AT 40 SHANNON ST LALOR PARK 2147

noeleenferguson35@gmail.com

Sydney, Australia • 1 years ago

I've recharged nearly an hour ago with a $10 70 txt for 30 days. My friends are waiting to take me back to Lismore and my texts aren't getting through. I'm going to be stuck in Byron bay with no way to get home. Please get this sorted asap or I'll send the bill for a cab. And that ain't cheap. noeleenferguson35@gmail.com.

anthony russo

Melbourne, Australia • 1 years ago

I cannot get to optus email via browser

Brisbane, Australia • 1 years ago

No dial tone on out going calls says ringing but not responding

Dean

Brisbane, Australia • 1 years ago

4122 no service

David Martin

Sydney, Australia • 1 years ago

No Optus phone or data in Coonabarabran NSW since at least 7am this morning. Still waiting...

Melbourne, Australia • 1 years ago

Internet has been Dow for two days now in Kew 3101

Chee Khoo

Sydney, Australia • 1 years ago

No internet nor phone 4/38 Oxford road ingleburn 2565

Piet pompies

Brisbane, Australia • 1 years ago

No service

Elimbah, Australia • 1 years ago

Mobile phone is down. Message says NOT ON NETWORK.

Ryan Stokes

Brisbane, Australia • 1 years ago

No service

Trevor Elias

Sydney, Australia • 1 years ago

I have not had any landline reception for over one week on 02 98914956

Pissed off

Sydney, Australia • 1 years ago

Amaysim , Optus all down. no internet connection no mobile devices for the past month in Collaroy 2097

Stuart

Canberra, Australia • 1 years ago

Optus support personnel admitted yet on 15th of September problem with Optus Outgoing servers, and suggested Optus is looking onto solving the problem.
Well, 4 days later problem still not solved

Raymond Lee

Sydney, Australia • 1 years ago

Optus internet not available for 3 days. Please explain at least

frank medina

Wollongong, Australia • 1 years ago

optus internet very slow in Kogarah NSW

Mac

Melbourne, Australia • 1 years ago

Wireless internet down in Mt River Tasmania. Unable to find cause but very windy.

Allan Padgett

Sydney, Australia • 1 years ago

Microsoft Outlook email is not working today on my laptop. I look forward to normal service being resumed. It is a nuisance, but not a big one.

Domenico Scidone

Adelaide, Australia • 1 years ago

Is Optus down in postcode 5556?

Heather Kate Atkinson

Adelaide, Australia • 1 years ago

no mobile coverage when will it be back up ?

Sam

Officer, Australia • 1 years ago

No reception

Most common Optus problems reported by users

42

No Signal

58

E-mail

Optus Outage Locations

Location

Reports

Last Reported

Melbourne, Victoria, AU

78

8 hours ago

Sydney, New South Wales, AU

89

12 hours ago

Brisbane, Queensland, AU

66

12 days ago

Canberra, Australian Capital Territory, AU

12

3 months ago

Perth, Western Australia, AU

24

3 months ago

Adelaide, South Australia, AU

26

10 months ago

San Francisco, California, US

2

1 years ago

Jinrongjie, Beijing, CN

1

1 years ago

São Paulo, Sao Paulo, BR

1

1 years ago

Glebe, Tasmania, AU

1

1 years ago

Are you experiencing issues with Optus right now?

Is optus.com.au not working for you? If you are having issues with Optus, please use one of the options below to report a problem with the service

optus.com.au website response status history

Date and Time

Response Time

Status Code

Dec 26, 2024 - 18:00

no response

400

Dec 26, 2024 - 12:30

no response

400

Dec 26, 2024 - 12:30

no response

400

Dec 26, 2024 - 10:03

no response

400

Dec 26, 2024 - 08:07

no response

400

Dec 26, 2024 - 08:06

no response

400

Dec 26, 2024 - 06:15

no response

400

This table shows the optus.com.au outage requests and response browser checks executed automatically by the isdownaustralia.com service. All data in the table is in the Australia/Sydney time zone. If Optus is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if optus.com.au is not working

Check your internet connection - Unstable connectivity can slow down or prevent your apps or websites from loading. Reset your modem or contact your ISP if necessary.
Use another device - Try using a different computer or device to access your website or app to know if it’s a device issue.
Restart your device - Restarting your device is very important. Simply turn off your device and wait a few minutes before turning it back on.
Use a different browser - It's possible that the problem is with your browser. Try using a different one to diagnose the problem.
Verify your URL - If you enter the wrong URL, the website may display an error page or it may direct you to a different site instead.
Clear your cache - The cache stores frequently accessed data temporarily. Clear your cache by going to browser settings and selecting "clear browsing data".
Try Incognito mode - This mode disables cookies and temporary cache automatically — so you would know immediately if you need to clear cache and cookies or not.
Update your app - Developers often release updates to fix bugs and improve your app’s performance. If you're having issues, check for available updates as it may solve your problem.
Check for compatibility - Check if the app or website works with your device and operating system as an old device may cause issues.
Use VPN Service - Your internet provider might block the website or app you want to access. Try a VPN to see if it works.
Turn off your browser extensions - These can sometimes mess with apps and websites. If you're having issues, try turning off any extensions you've added.
Check your firewall & antivirus - These can also prevent you from accessing certain websites or services. You can try temporarily turning them off to see if it fixes the issue.
Disable ad-blockers - Ad-blockers can cause problems as well. Try to disable any ad-blockers you have installed and check if it fixes the problem.
Uninstall & reinstall - This is for mobile apps encountering issues–try uninstalling and reinstalling it. This can clear up any corrupt files or settings.
Update your device - Your device software may be outdated. Check the settings for updates to make sure your device software is up-to-date.
Reset app or website settings - Certain apps and websites offer an option to reset their settings to default. Check the help section of the app or website to see if this is available.
Check for malware - Malware can create problems with apps and websites. Install a trustworthy antivirus program on your device and scan for malware.
Clear your DNS cache - Check if the app or website works with your device and operating system as an old device may cause issues.

Latest optus.com.au screenshot

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Frequently Asked Questions

It seems that the website Optus.com.au might be experiencing temporarily outage

If your Optus, is running slow, it could be because of various reasons such as an old version, bad internet connectivity, or it could not be working properly with your device.

We suggest updating it and disabling extensions or ad-blockers. You can also try using a different browser.

If you see an error message from Optus, it could be because of different problems such as server issues, outdated software, or compatibility problems.

To fix it, check if there is an update available for the app or website. Also, make sure your device's software is up to date.

HTTP response status code is a 3-digit number that tells you if a request to a website or app was successful or not.

There are four types of codes: 2XX (successful), 3XX (redirect), 4XX (browser error), and 5XX (server error).

These codes help developers and users know what's happening and what to do next if there's a problem.

The HTTP response time technically measures how much time it takes for a website to load after you click on a link or type in its web address.

Knowing about HTTP response time can help you identify slow-loading websites and take action to improve your browsing experience.

When you can't load any content on Optus, it might be due to slow internet or issues with the content provider. Try to reset your router to improve your connectivity.

When many people are using Optus's app or website at the same time, it can cause issues. Try using it again during less busy times. You can also try using Incognito mode to see if it works.

Sometimes, you may have trouble using it due to issues with its code or design. Try changing your device's accessibility settings or you can also try using a different browser or device.

It could be because of wrong login information or problems with the app or website's code. Try resetting your password, checking your login details, or reaching out to their customer support for help.

If all else fails, please feel free to report the problem to us so we can investigate it further. You may also check if other users are facing the same issue on our website.