Is iinet.net.au down - December, 2024?

IiNet Outages and Status
iiNet Logo

IiNet is an Australian internet service provider that provides services such as broadband, phone and mobile plans to residential, business and government customers. It has an extensive network of over 3,000 Wi-Fi hotspots and operates the iiNet Network Box, an NBN-ready modem which provides high-speed internet access. IiNet also offers a range of digital TV packages and a home phone service with unlimited national calls.

iinet.net.au outages reported by users in the last 24 hours

Possible IiNet outages reported in the last 24 hours!

This chart shows the number of IiNet outages/problems reported by users in the past 24 hours. All data in the chart is in the Australia/Sydney time zone.

Recent IiNet User Reports

Check out the latest user reports on IiNet, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • AU Flag Icon
    Dec 27, 2024 - 00:54

    A visitor from Perth, Australia has reported a problem with Landline Phone

  • DE Flag Icon
    Dec 24, 2024 - 03:16

    A visitor from Schulzendorf, Germany has reported a problem with Landline Phone

  • AU Flag Icon
    Aug 04, 2024 - 21:18

    A visitor from Riddells Creek, Australia has reported a problem with E-mail

Join IiNet Discussion

Suggestions? Issues? Outages?
Please share your IiNet experience with other users around the globe.

AU Flag Icon

Cameron Hearne

Perth, Australia • 7 hours ago

the internet speed is running very slow about 1-2 mbt a second and have run through all the help suggestions on your website other than getting in touch with a service technician.

DE Flag Icon

Marina Wagner

Schulzendorf, Germany • 3 days ago

No access to customer login , toolbox or accounts; reported multiple times since 19 Dec 24 - no improvements

AU Flag Icon

jim

Riddells Creek, Australia • 4 months ago

Pages fail to load or veryslow at evening time. Iinet keep blaming user and hardware.

Most common IiNet problems reported by users

33

E-mail

67

Landline Phone

IiNet Outage Locations

Location

Reports

Last Reported

AU Flag Icon

Perth, Western Australia, AU

1

7 hours ago

DE Flag Icon

Schulzendorf, Brandenburg, DE

1

3 days ago

AU Flag Icon

Riddells Creek, Victoria, AU

1

4 months ago

Are you experiencing issues with IiNet right now?

Is iinet.net.au not working for you? If you are having issues with IiNet, please use one of the options below to report a problem with the service

Tips if iinet.net.au is not working

  • Check your internet connection - Unstable connectivity can slow down or prevent your apps or websites from loading. Reset your modem or contact your ISP if necessary.

  • Use another device - Try using a different computer or device to access your website or app to know if it’s a device issue.

  • Restart your device - Restarting your device is very important. Simply turn off your device and wait a few minutes before turning it back on.

  • Use a different browser - It's possible that the problem is with your browser. Try using a different one to diagnose the problem.

  • Verify your URL - If you enter the wrong URL, the website may display an error page or it may direct you to a different site instead.

  • Clear your cache - The cache stores frequently accessed data temporarily. Clear your cache by going to browser settings and selecting "clear browsing data".

  • Try Incognito mode - This mode disables cookies and temporary cache automatically — so you would know immediately if you need to clear cache and cookies or not.

  • Update your app - Developers often release updates to fix bugs and improve your app’s performance. If you're having issues, check for available updates as it may solve your problem.

  • Check for compatibility - Check if the app or website works with your device and operating system as an old device may cause issues.

  • Use VPN Service - Your internet provider might block the website or app you want to access. Try a VPN to see if it works.

  • Turn off your browser extensions - These can sometimes mess with apps and websites. If you're having issues, try turning off any extensions you've added.

  • Check your firewall & antivirus - These can also prevent you from accessing certain websites or services. You can try temporarily turning them off to see if it fixes the issue.

  • Disable ad-blockers - Ad-blockers can cause problems as well. Try to disable any ad-blockers you have installed and check if it fixes the problem.

  • Uninstall & reinstall - This is for mobile apps encountering issues–try uninstalling and reinstalling it. This can clear up any corrupt files or settings.

  • Update your device - Your device software may be outdated. Check the settings for updates to make sure your device software is up-to-date.

  • Reset app or website settings - Certain apps and websites offer an option to reset their settings to default. Check the help section of the app or website to see if this is available.

  • Check for malware - Malware can create problems with apps and websites. Install a trustworthy antivirus program on your device and scan for malware.

  • Clear your DNS cache - Check if the app or website works with your device and operating system as an old device may cause issues.

Rate your experience with IiNet uptime performance over the last 30 days

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Frequently Asked Questions

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.

If your iiNet, is running slow, it could be because of various reasons such as an old version, bad internet connectivity, or it could not be working properly with your device.

We suggest updating it and disabling extensions or ad-blockers. You can also try using a different browser.

If you see an error message from iiNet, it could be because of different problems such as server issues, outdated software, or compatibility problems.

To fix it, check if there is an update available for the app or website. Also, make sure your device's software is up to date.

HTTP response status code is a 3-digit number that tells you if a request to a website or app was successful or not.

There are four types of codes: 2XX (successful), 3XX (redirect), 4XX (browser error), and 5XX (server error).

These codes help developers and users know what's happening and what to do next if there's a problem.

The HTTP response time technically measures how much time it takes for a website to load after you click on a link or type in its web address.

Knowing about HTTP response time can help you identify slow-loading websites and take action to improve your browsing experience.

When you can't load any content on iiNet, it might be due to slow internet or issues with the content provider. Try to reset your router to improve your connectivity.

When many people are using iiNet's app or website at the same time, it can cause issues. Try using it again during less busy times. You can also try using Incognito mode to see if it works.

Sometimes, you may have trouble using it due to issues with its code or design. Try changing your device's accessibility settings or you can also try using a different browser or device.

It could be because of wrong login information or problems with the app or website's code. Try resetting your password, checking your login details, or reaching out to their customer support for help.

If all else fails, please feel free to report the problem to us so we can investigate it further. You may also check if other users are facing the same issue on our website.
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