Is Ticketek down - December, 2024?
Ticketek (www.ticketek.com.au) is among the leading ticketing platforms in Australia and New Zealand, renowned for its partnerships with major events, festivals, concerts, sports leagues and exhibitions. Offering users a seamless online experience, the platform facilitates fuss-free purchase and access to a wide variety of tickets. With decades of industry experience, Ticketek has become a trusted source for thousands of users seeking entertainment. The company prides itself on customer service, ensuring safe and secure transactions and adhering to international ticketing standards. Additionally, the website is user-friendly, organized, and regularly updated with upcoming events to guarantee customers stay informed of the latest happenings.
Ticketek outages reported by users in the last 24 hours
No Ticketek problems reported in the last 24 hours
This chart shows the number of Ticketek outages/problems reported by users in the past 24 hours. All data in the chart is in the Australia/Sydney time zone.
Recent Ticketek User Reports
Check out the latest user reports on Ticketek, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Dec 23, 2024 - 11:27A visitor from Sydney, Australia has reported a problem with Service
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Dec 17, 2024 - 13:31A visitor from Oceanside, United States has reported a problem with General Issues
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Dec 17, 2024 - 10:50
A visitor from Melbourne, Australia has reported a problem with General Issues
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Dec 11, 2024 - 12:23
A visitor from Adelaide, Australia has reported a problem with General Issues
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Dec 10, 2024 - 12:32
A visitor from Adelaide, Australia has reported a problem with General Issues
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Dec 10, 2024 - 11:55
A visitor from Adelaide, Australia has reported a problem with General Issues
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Dec 07, 2024 - 12:11
A visitor from Brooklyn, United States has reported a problem with Service
Join Ticketek Discussion
Suggestions? Issues? Outages?Please share your Ticketek experience with other users around the globe.
Most common Ticketek problems reported by users
General Issues
Service
Ticketek Outage Locations
Location
Reports
Last Reported
Sydney, New South Wales, AU
39
3 days ago
Melbourne, Victoria, AU
27
9 days ago
Auckland, Auckland, NZ
16
1 months ago
Perth, Western Australia, AU
6
1 months ago
Brisbane, Queensland, AU
15
1 months ago
Christchurch, Canterbury, NZ
8
10 months ago
Austin, Texas, US
2
10 months ago
Quezon City, Metro Manila, PH
1
10 months ago
Singapore, Central Singapore, SG
1
10 months ago
Jimbaran, Bali, ID
1
1 years ago
Are you experiencing issues with Ticketek right now?
Is ticketek.com.au not working for you? If you are having issues with Ticketek, please use one of the options below to report a problem with the service
Tips if ticketek.com.au is not working
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Check your internet connection - Unstable connectivity can slow down or prevent your apps or websites from loading. Reset your modem or contact your ISP if necessary.
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Use another device - Try using a different computer or device to access your website or app to know if it’s a device issue.
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Restart your device - Restarting your device is very important. Simply turn off your device and wait a few minutes before turning it back on.
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Use a different browser - It's possible that the problem is with your browser. Try using a different one to diagnose the problem.
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Verify your URL - If you enter the wrong URL, the website may display an error page or it may direct you to a different site instead.
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Clear your cache - The cache stores frequently accessed data temporarily. Clear your cache by going to browser settings and selecting "clear browsing data".
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Try Incognito mode - This mode disables cookies and temporary cache automatically — so you would know immediately if you need to clear cache and cookies or not.
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Update your app - Developers often release updates to fix bugs and improve your app’s performance. If you're having issues, check for available updates as it may solve your problem.
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Check for compatibility - Check if the app or website works with your device and operating system as an old device may cause issues.
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Use VPN Service - Your internet provider might block the website or app you want to access. Try a VPN to see if it works.
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Turn off your browser extensions - These can sometimes mess with apps and websites. If you're having issues, try turning off any extensions you've added.
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Check your firewall & antivirus - These can also prevent you from accessing certain websites or services. You can try temporarily turning them off to see if it fixes the issue.
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Disable ad-blockers - Ad-blockers can cause problems as well. Try to disable any ad-blockers you have installed and check if it fixes the problem.
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Uninstall & reinstall - This is for mobile apps encountering issues–try uninstalling and reinstalling it. This can clear up any corrupt files or settings.
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Update your device - Your device software may be outdated. Check the settings for updates to make sure your device software is up-to-date.
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Reset app or website settings - Certain apps and websites offer an option to reset their settings to default. Check the help section of the app or website to see if this is available.
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Check for malware - Malware can create problems with apps and websites. Install a trustworthy antivirus program on your device and scan for malware.
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Clear your DNS cache - Check if the app or website works with your device and operating system as an old device may cause issues.
VJ
Sydney, Australia • 3 days ago"Access Denied
You don't have permission to access "http://premier.ticketek.com.au/" on this server.
Reference #18.c9b42e17.1734913673.a450a8e
https://errors.edgesuite.net/18.c9b42e17.1734913673.a450a8e" while trying to book Cricket Australia tickets both through website and app.
Jeff Lawyet
Oceanside, United States • 9 days agoCan't buy GABS tickets. Were in U.S. not sure what's going on.
Susan
Adelaide, Australia • 15 days agoNot updating
Chris
Adelaide, Australia • 16 days agoTook an hour to get through, then refused access to site! Same thing happened to wife, what is happening, now backing queue, 19000 in front
Adelaide, Australia • 16 days ago
Took an hour to get through, then refused access to site! Same thing happened to wife, what is happening, now backing queue, 19000 in front
Chris
Adelaide, Australia • 16 days agoTrying to get Gatherround tix, what a shemozzle
Adelaide, Australia • 16 days ago
Trying to get Gatherround tix, what a shemozzle
Adelaide, Australia • 16 days ago
I waited an hour to get afl. Tix.
My place in queue didn't drop from 5149
Kiri
Adelaide, Australia • 16 days agoTrying to purchase gather round tickets....continues to timeout within time limit after 2 attempts with credit card......Cannot check on order history now as it comes up with 504 Gateway Time-OUT....Not happy at all. Not sure if I have tickets or not and not prepared to give me credit card details again. 2 hours attempting football tickets!
Fiona
Brooklyn, United States • 19 days agoKeep getting message "Thousand of fans are on the site right now...." And Ive tried from different browswers and at different times,.
Tony
Melbourne, Australia • 1 months agoTickets for Twenty One Pilots still locked and concert is tonight.
Auckland, New Zealand • 1 months ago
Hand will the website be back up - been down for days now
Steve
Auckland, New Zealand • 1 months agoWebsite has been inaccessible for more than 24 hours
Pauline Scattini
Melbourne, Australia • 1 months agoSays it’s down for maintenance, and is taking longer than expected?
Jae
Perth, Australia • 1 months agocan't buy tickets on Ticketed App, the message says it's a maitenance issue. How are you supposed to buy tickets
Sydney, Australia • 1 months ago
Have been getting this message all morning.....
Welcome to Ticketek!
The Ticketek website is currently undergoing maintenance.
We apologise that the update is taking longer than anticipated.
Users may experience temporary disruptions.
Our team are working hard to complete the update please check back again later.
Sydney, Australia • 1 months ago
keeps saying site is down for maintenance
Sydney, Australia • 1 months ago
No access to site
B
Sydney, Australia • 2 months agoKeeps coming up access denied
h
Melbourne, Australia • 2 months agoIts down
Scott D Hollier
Sydney, Australia • 3 months agoOn the 19th of september I have been trying all day to axcess ticketeks website but it hasn't worked all day
Steve Little
Sydney, Australia • 6 months agoI got an email from Ticketek about a security breach and when I try logging in the website is accessible and it gives an error.
Simon
Sydney, Australia • 7 months agoAccess suddenly denied
Isla
Adelaide, Australia • 7 months agoWebsite says ‘access denied’ after queuing process for olivia rodrigo concert tickets
Melbourne, Australia • 9 months ago
My partner can’t share my ticket for Teddy Swimms with me because your app and conveniently also your website is complete garbage. It keeps telling me to download the app which I have. I’ve logged in, logged out, changed my damn password, you name it and it still won’t allow me to accept my ticket to my phone. I’ve even tried to do it via email and it still won’t register. Get your shit together, honestly. Worst fucking app in the business.
leo
Melbourne, Australia • 9 months agolounge can’t be found
Sydney, Australia • 9 months ago
not loading
Melbourne, Australia • 9 months ago
Very Slow
Maree Bolt
Melbourne, Australia • 9 months agowhen I go to pay it says "card blocked contact issuer"
I have contacted my bank and my card is find. Also used my daughters card with the same response.
Sb
Brisbane, Australia • 9 months agoCannot buy tix for gc caravan show
K
Perth, Australia • 9 months agoUnable to buy tickets
Neale Percy
Melbourne, Australia • 9 months agoSite says no tickets available for saints v Collingwood on 21st March for club members this must be wrong please advise how to get tickets
Melbourne, Australia • 9 months ago
AFL booking down
Katie
Sydney, Australia • 9 months agoTransfer of tickets not working
Los Angeles, United States • 10 months ago
Not loading, then saying I don’t have permission to view..the event page in my app?
Matt
Adelaide, Australia • 10 months agoWebsite not loading properly unable to buy ticket
Suzanne
Bangor, United States • 10 months agoApp won't load so I can't claim my tickets. Can't even get to login screen.
Mael
Sydney, Australia • 10 months agoWont let me pay
Ade Ranti
Jakarta, Indonesia • 10 months agoI can’t access or open the apps
Ade Ranti
Jakarta, Indonesia • 10 months agoI can’t access the apps
Joan Hosking
Brisbane, Australia • 10 months agoOne second there are tickets available for Pink Suncorp Stadium 19/3/24 but when I went to purchase one all of a sudden there are none available in any category. Couldn’t have all sold in a matter of seconds. Is there a glitch?
Heather Kerkering
Honolulu, United States • 10 months agoThe app is blank or spinning. It won’t download tickets.
Auckland, New Zealand • 10 months ago
Main screen is frozen
Birmingham, United Kingdom • 10 months ago
Can’t open my app to access my Taylor tickets
Lower Hutt, New Zealand • 10 months ago
Won’t load anything! And I go to a concert in five days!!!
Wendy
Auckland, New Zealand • 10 months agoDoes not load my account or tickets
olivia
Auckland, New Zealand • 10 months agoapp wont load, i cant access my tickets
Ian
Wellington, New Zealand • 10 months agoCan not log in. Account button is grayed out
Auckland, New Zealand • 10 months ago
Cannot log in
Dean
Singapore, Singapore • 10 months agoNot opening/loading app. Message: “you dont have permission to access this page”
Kelly
Northville, United States • 10 months agoCan't get my tickets... not showing in app
Carmel Taliano
Sydney, Australia • 10 months agoApp will not allow me to accept shared tickets.
Have tried via sms link and email link.
The link will not open my app and instead tells me to download the app.
Matt Wray
Christchurch, New Zealand • 10 months agoThe App stopped working for me about 3 days ago. My tickets disappeared. I have rebooted my phone, reloaded the App. Nothing…
Sarah
Kuala Lumpur, Malaysia • 10 months agoI can’t open the app
MattC
Decatur, United States • 10 months agoApp not working
Melbourne, Australia • 10 months ago
Not loading
Rhiannon Hunt
Auckland, New Zealand • 10 months agoTrying to login
Sarah
Christchurch, New Zealand • 10 months agoUnable to login to app to access tickets. Nothing is loading
Amanda
Christchurch, New Zealand • 10 months agoIt won’t load
Sjaan
Palmerston North, New Zealand • 10 months agoApp opens but is unresponsive, account and tickets icons are greyed out. Have tried closing and re-opening. Internet connection is fine
Vicki
Cambridge, New Zealand • 10 months agoApp won’t load
D
Christchurch, New Zealand • 10 months agoCannot load
Paras
Wellington, New Zealand • 10 months agoApp not loading
Auckland, New Zealand • 10 months ago
it wont give me access to my taylor swift tickets
Val
Auckland, New Zealand • 10 months agoI can’t see my tickets , not loading at all
Rowena Ayuro
Quezon City, Philippines • 10 months agoGood Day,
Checking my app, we need to have the app working for Taylor Swift ticket.
Christchurch, New Zealand • 10 months ago
Not loading
San Antonio, United States • 10 months ago
Ticketek AU is not working on my iPhone 14
M Cruz
Auckland, New Zealand • 10 months agoUnable to view tickets on app!
Singapore
Singapore, Singapore • 10 months agoNo loading
Lisa McFadyen
Brisbane, Australia • 10 months agoTrying to share tickets - press share, put mobile no in but then nothing ?? no instructions
Shane
Sydney, Australia • 10 months agoBeen waiting for 40 minutes trying to get tickets online....not good enough!!
Melbourne, Australia • 10 months ago
Isn’t loading??
Caroline Béchard
Sunshine Coast, Australia • 10 months agoTrying to buy tickets to State of Origin III, doesn’t not accept payment after seats selection!
Sydney Olympic Park, Australia • 10 months ago
been trying to purchase tickets for over 5 hours, says there is 13 in total but unable to purchase any no matter how long i wait. number hasnt gone down at all during the 5 hours, and keeps saying people have them in cart. if people had them in cart they would have been avaliable / purchased by now!
Andy
Leinster, Australia • 11 months agoCannot process tickets, states the users card is blocked and for the user to check with their bank provider. Bank advised card is fine, no issues. A second card was tried same message from Ticketek
Lorraine Wilson
Sydney, Australia • 1 years agoCan’t select seats for Uniting Cup in Perth on Jan 2 and 3