Is Exetel down - December, 2024?
Exetel is an Australian telecommunications provider offering a range of services, including internet, mobile and home phone plans, as well as broadband, VoIP and data services. Established in 2001, the company has grown to become one of Australia's leading providers of telecommunication services.
Exetel outages reported by users in the last 24 hours
No Exetel problems reported in the last 24 hours
This chart shows the number of Exetel outages/problems reported by users in the past 24 hours. All data in the chart is in the Australia/Sydney time zone.
Recent Exetel User Reports
Check out the latest user reports on Exetel, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Dec 24, 2024 - 21:46
A visitor from Sydney, Australia has reported a problem with Landline Phone
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Dec 16, 2024 - 21:31
A visitor from Sydney, Australia has reported a problem with E-mail
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Dec 13, 2024 - 19:10
A visitor from Clareville, Australia has reported a problem with Landline Phone
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Dec 11, 2024 - 22:07
A visitor from Melbourne, Australia has reported a problem with Landline Phone
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Dec 11, 2024 - 21:27
A visitor from Melbourne, Australia has reported a problem with E-mail
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Dec 11, 2024 - 16:34
A visitor from Sydney, Australia has reported a problem with Landline Phone
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Dec 11, 2024 - 16:34
A visitor from Sydney, Australia has reported a problem with Landline Phone
Join Exetel Discussion
Suggestions? Issues? Outages?Please share your Exetel experience with other users around the globe.
Most common Exetel problems reported by users
Landline Phone
Exetel Outage Locations
Location
Reports
Last Reported
Sydney, New South Wales, AU
138
1 days ago
Melbourne, Victoria, AU
170
14 days ago
Brisbane, Queensland, AU
61
20 days ago
Perth, Western Australia, AU
27
22 days ago
Adelaide, South Australia, AU
14
1 months ago
Los Angeles, California, US
1
11 months ago
, ,
9
ago
Are you experiencing issues with Exetel right now?
Is exetel.com.au not working for you? If you are having issues with Exetel, please use one of the options below to report a problem with the service
Tips if exetel.com.au is not working
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Check your internet connection - Unstable connectivity can slow down or prevent your apps or websites from loading. Reset your modem or contact your ISP if necessary.
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Use another device - Try using a different computer or device to access your website or app to know if it’s a device issue.
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Restart your device - Restarting your device is very important. Simply turn off your device and wait a few minutes before turning it back on.
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Use a different browser - It's possible that the problem is with your browser. Try using a different one to diagnose the problem.
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Verify your URL - If you enter the wrong URL, the website may display an error page or it may direct you to a different site instead.
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Clear your cache - The cache stores frequently accessed data temporarily. Clear your cache by going to browser settings and selecting "clear browsing data".
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Try Incognito mode - This mode disables cookies and temporary cache automatically — so you would know immediately if you need to clear cache and cookies or not.
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Update your app - Developers often release updates to fix bugs and improve your app’s performance. If you're having issues, check for available updates as it may solve your problem.
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Check for compatibility - Check if the app or website works with your device and operating system as an old device may cause issues.
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Use VPN Service - Your internet provider might block the website or app you want to access. Try a VPN to see if it works.
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Turn off your browser extensions - These can sometimes mess with apps and websites. If you're having issues, try turning off any extensions you've added.
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Check your firewall & antivirus - These can also prevent you from accessing certain websites or services. You can try temporarily turning them off to see if it fixes the issue.
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Disable ad-blockers - Ad-blockers can cause problems as well. Try to disable any ad-blockers you have installed and check if it fixes the problem.
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Uninstall & reinstall - This is for mobile apps encountering issues–try uninstalling and reinstalling it. This can clear up any corrupt files or settings.
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Update your device - Your device software may be outdated. Check the settings for updates to make sure your device software is up-to-date.
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Reset app or website settings - Certain apps and websites offer an option to reset their settings to default. Check the help section of the app or website to see if this is available.
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Check for malware - Malware can create problems with apps and websites. Install a trustworthy antivirus program on your device and scan for malware.
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Clear your DNS cache - Check if the app or website works with your device and operating system as an old device may cause issues.
Jonathan
Sydney, Australia • 1 days agoNo Internet
Nathan Edwards
Clareville, Australia • 13 days agoNo internet Mount Duneed GeelongVic
Sammy
Melbourne, Australia • 14 days agoNo internet - I’m connected but not working.
M.Newman
Brisbane, Australia • 20 days agoExetel is down in Nanango Queensland Australia 4615
M.Newman
Brisbane, Australia • 20 days agoExetel is down in Nanango Queensland Australia 4615
M.Newman
Brisbane, Australia • 20 days agoExetel is down in Nanango Queensland 4615
Peter Bailey
Sydney, Australia • 20 days agoExetel website down and nbn out since 1 december...
Peter Bray
Perth, Australia • 22 days agoNo landline
Peter Bray
Perth, Australia • 22 days agoNo internet Lakelands WA 6180 landline
Sydney, Australia • 25 days ago
My new exetel fibre went down 2 days ago
Also exetel web site is off the air as well
Has anyone else affected
Sydney, Australia • 25 days ago
My new exetel fibre went down 2 days ago
Also exetel web site is off the air as well
Has anyone else affected
Cheryle
Brisbane, Australia • 1 months agoNo internet since last night, cannot find an outage notice from exetel
Brisbane, Australia • 1 months ago
No internet for 5 hours no update from exetel
Gary
Adelaide, Australia • 1 months agoExetel has been down in Henley Beach SA for 2 hours. Current time 5.10pm 23/11
Robyn
Sydney, Australia • 1 months agoThe internet has been out since 2.30pm today 12/11/24
When will it be fixed
Karen Chalmers
Brisbane, Australia • 2 months agoOur internet is not working
jon
Melbourne, Australia • 2 months agoits down
Christian
Melbourne, Australia • 2 months agoNo internet in melton area
Internet down
Sydney, Australia • 3 months agoWent down approximately an hour ago
Internet down
Sydney, Australia • 3 months agoWent down approximately an hour ago
Erin
Sydney, Australia • 3 months agoSecond day with no internet
Unhappy
Melbourne, Australia • 3 months agoDown
Brisbane, Australia • 4 months ago
Outage
Kin
Melbourne, Australia • 6 months agoExperiencing a four day outage on broadband network. Emergency landline is down as well. Would be better to go back on copper. At least two to three times a year.
swwc
Melbourne, Australia • 6 months agoExetel outage happening for 2 days now , no internet whatsoever and support advised 4 day unplanned outage in Balwyn area
Wendi Seymour
Melbourne, Australia • 9 months agoStreaming problems - unavailable
Gerry
Sydney, Australia • 9 months agoNo Internet since 10.30pm 10-03 and it's now 7pm 11-03...
Panos
Melbourne, Australia • 9 months agoNo internet since Saturday
Brisbane, Australia • 9 months ago
No internet
Melbourne, Australia • 9 months ago
My opticom not working
Sue
Melbourne, Australia • 9 months agoInvermay Park, Vic, 3350 Internet down
Adelaide, Australia • 9 months ago
No signal Blakeview SA
Lauren
Brisbane, Australia • 10 months agoInternet Outage Regents Park QLD
Simone
Melbourne, Australia • 10 months agoInternet down for past 48hrs cannot get through to tech support when is this to be restored in Geelong ??
Steve
Sydney, Australia • 10 months agoRouter says no internet. Reset and still no service. I have an excel notice Oh no! Unplanned maintenance may be causing connection issues on 0201507547. We're sorry and are doing our best to resolve this ASAP.
Outage Start: 23 Feb 2024 19:03 AEST
Sydney, Australia • 10 months ago
No internet
DWilling
Melbourne, Australia • 10 months agoNBN outage no help from Exetel
Sydney, Australia • 10 months ago
Internet down in Sydney
Geoff
Sydney, Australia • 10 months agoFive dock slow
Sydney, Australia • 10 months ago
No internet
Yasi
Melbourne, Australia • 10 months agoNo network since yesterday. What is the issue and when will this resolve
Rainbow
Sydney, Australia • 10 months agoInternet has been down since the 14 February 2024 around Auburn NSW. Tried this morning on the 15 February at 3am and still down.
Melbourne, Australia • 10 months ago
No internet, power, or phone reception since 7pm on 13th Feb.
Churchill 3842 Victoria
David
Melbourne, Australia • 10 months agoNo exetel service in Mulgrave Victoria since 4pm on Tuesday 13 Feb
Brisbane, Australia • 10 months ago
Netflix
Kathie
Sydney, Australia • 10 months agoNo connection to internet on tv or phone
Simon
Sydney, Australia • 10 months agoCannot access since 9am this morning in North Rock Road near Carlingford High School
Carissa
Brisbane, Australia • 10 months agoOur land line for out business is out at Brisbane Private Hospital. Can you please confirm if there is an outage
Nada Jackson
Melbourne, Australia • 10 months agoIssues with connection
Melbourne, Australia • 10 months ago
Internet down in the Bendigo region, again so many issues since joining with them a few months ago!!!
sylvia
Sydney, Australia • 10 months agoIncoming calls can't hear me properly on my landline phone. They hear some words plus static sound, can't make out what I am saying.
Have the same problem with my mobile phone (not with exetel) but exactly the same as above.
I am in the Bomaderry region of Nowra.
Melbourne, Australia • 10 months ago
Offline at 11.30am
Kris
Sydney, Australia • 10 months agoMany many drop outs within the past few weeks
Sydney, Australia • 10 months ago
Down
Julie Pengelly
Sydney, Australia • 10 months agoI’m at Chisholm nsw & internet NOT WORKING AGAIN
Con
Sydney, Australia • 10 months agoInternet is down in parramatta
Ks
Adelaide, Australia • 10 months agoNo net
Dave
Melbourne, Australia • 10 months agoInternet down
Joshua
Sydney, Australia • 10 months agoNo internet connection in the house. WiFi is up, just zero internet
Rob
Melbourne, Australia • 11 months agoHome internet still down... January 22 2024
Jeff
Melbourne, Australia • 11 months agoNo internet (NBN) ballarat, been out since 10am this morning, it’s now 5pm. When is there to be a resolve
D
Melbourne, Australia • 11 months agoInternet appears down
K
Brisbane, Australia • 11 months agoNo network
Eric
Perth, Australia • 11 months agoNo internet
vikas c
Melbourne, Australia • 11 months agovery slow broadband speed
Bob
Melbourne, Australia • 11 months agoFirst a power outage (now resolved) but no internet connection in Berwick
Mani
Melbourne, Australia • 11 months agoInternet is not working
Jeff Middleton
Sydney, Australia • 11 months agoOur internet s not working.
I'm thinking it's nbn related. Is that correct
Lucas
Melbourne, Australia • 11 months agoNo Internet
Sydney, Australia • 11 months ago
No internet
Melbourne, Australia • 11 months ago
No connection
Azir
Kelvin Grove, Australia • 11 months agoNo internet
Rob
Melbourne, Australia • 11 months agoNo internet
Melbourne, Australia • 11 months ago
No internet
anja
Elsternwick, Australia • 11 months agoNo internet at all
Shali
Brisbane, Australia • 11 months agoWon't connect at all
Max
Brisbane, Australia • 11 months agoHaven't had any connection since yesterday. The red light on phone doesn't go away even on reset.
Dave
Brisbane, Australia • 11 months agoNo internet currently… shall restart nbn box and modem
Astrid
Melbourne, Australia • 11 months agoNo internet despite saying it's connected . Nothing is working since 12pm today
Brisbane, Australia • 11 months ago
83 medway st rockleas qld
Hugh McGregor
Brisbane, Australia • 1 years agoNo service since storms today
Mjc
Adelaide, Australia • 1 years agoNo interest
God
Brisbane, Australia • 1 years agoNo internet in Alexandra headlands,qld
Mohammad
Melbourne, Australia • 1 years agoNo NBN INTERNET CONNECTION at Warrnambool
Perth, Australia • 1 years ago
FTTP link active, but not connecting via PPPoE
Melbourne, Australia • 1 years ago
Signal absent
Tim
Sydney, Australia • 1 years agobeen down since 2pm
Raquel
Perth, Australia • 1 years agoI can’t connect to my net
Tom
Sydney, Australia • 1 years agoNo service for 3 days this week
ben
Melbourne, Australia • 1 years agopoint cook vic
Reddy
Melbourne, Australia • 1 years agoNBN internet not working
Melbourne, Australia • 1 years ago
No nbn
Melbourne, Australia • 1 years ago
No internet since 10pm Last night
Jose
Melbourne, Australia • 1 years agoVery slow internet since 6am that drops out regularly, tried phoning but constantly engaged, I guess as everyone tries to find out what's happening.
Sheree
Melbourne, Australia • 1 years agoNot happy with my network it's working
Rahul Punjabi
Melbourne, Australia • 1 years agoNo intrrnet since last night in point cook
Rahrah
Melbourne, Australia • 1 years agoInternet has been off since 10pm last night.
Hong Qiao
Sydney, Australia • 1 years agoInternet not working in Epping NSW
joe
Sydney, Australia • 1 years agoxSaratoga NSW Down: 1645hrs
Melbourne, Australia • 1 years ago
EXETEL down in Tullamarine.
Tam
Perth, Australia • 1 years agoNo internet again, after not having internet all weekend. Not happy.
Brisbane, Australia • 1 years ago
No exetel in Logan Reserve
Melbourne, Australia • 1 years ago
HFC down in Mt Waverley.
Brisbane, Australia • 1 years ago
Connected no Internet
Babu D
Melbourne, Australia • 1 years agoIt's not working for last 4 days.