Is Exetel down - December, 2024?

Exetel Outages and Status
Exetel Logo

Exetel is an Australian telecommunications provider offering a range of services, including internet, mobile and home phone plans, as well as broadband, VoIP and data services. Established in 2001, the company has grown to become one of Australia's leading providers of telecommunication services.

Exetel outages reported by users in the last 24 hours

No Exetel problems reported in the last 24 hours

This chart shows the number of Exetel outages/problems reported by users in the past 24 hours. All data in the chart is in the Australia/Sydney time zone.

Recent Exetel User Reports

Check out the latest user reports on Exetel, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • AU Flag Icon
    Dec 24, 2024 - 21:46

    A visitor from Sydney, Australia has reported a problem with Landline Phone

  • AU Flag Icon
    Dec 16, 2024 - 21:31

    A visitor from Sydney, Australia has reported a problem with E-mail

  • AU Flag Icon
    Dec 13, 2024 - 19:10

    A visitor from Clareville, Australia has reported a problem with Landline Phone

  • AU Flag Icon
    Dec 11, 2024 - 22:07

    A visitor from Melbourne, Australia has reported a problem with Landline Phone

  • AU Flag Icon
    Dec 11, 2024 - 21:27

    A visitor from Melbourne, Australia has reported a problem with E-mail

  • AU Flag Icon
    Dec 11, 2024 - 16:34

    A visitor from Sydney, Australia has reported a problem with Landline Phone

  • AU Flag Icon
    Dec 11, 2024 - 16:34

    A visitor from Sydney, Australia has reported a problem with Landline Phone

Join Exetel Discussion

Suggestions? Issues? Outages?
Please share your Exetel experience with other users around the globe.

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Jonathan

Sydney, Australia 1 days ago

No Internet

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Nathan Edwards

Clareville, Australia 13 days ago

No internet Mount Duneed GeelongVic

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Sammy

Melbourne, Australia 14 days ago

No internet - I’m connected but not working.

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M.Newman

Brisbane, Australia 20 days ago

Exetel is down in Nanango Queensland Australia 4615

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M.Newman

Brisbane, Australia 20 days ago

Exetel is down in Nanango Queensland Australia 4615

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M.Newman

Brisbane, Australia 20 days ago

Exetel is down in Nanango Queensland 4615

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Peter Bailey

Sydney, Australia 20 days ago

Exetel website down and nbn out since 1 december...

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Peter Bray

Perth, Australia 22 days ago

No landline

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Peter Bray

Perth, Australia 22 days ago

No internet Lakelands WA 6180 landline

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Sydney, Australia 25 days ago

My new exetel fibre went down 2 days ago
Also exetel web site is off the air as well
Has anyone else affected

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Sydney, Australia 25 days ago

My new exetel fibre went down 2 days ago
Also exetel web site is off the air as well
Has anyone else affected

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Cheryle

Brisbane, Australia 1 months ago

No internet since last night, cannot find an outage notice from exetel

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Brisbane, Australia 1 months ago

No internet for 5 hours no update from exetel

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Gary

Adelaide, Australia 1 months ago

Exetel has been down in Henley Beach SA for 2 hours. Current time 5.10pm 23/11

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Robyn

Sydney, Australia 1 months ago

The internet has been out since 2.30pm today 12/11/24
When will it be fixed

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Karen Chalmers

Brisbane, Australia 2 months ago

Our internet is not working

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jon

Melbourne, Australia 2 months ago

its down

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Christian

Melbourne, Australia 2 months ago

No internet in melton area

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Internet down

Sydney, Australia 3 months ago

Went down approximately an hour ago

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Internet down

Sydney, Australia 3 months ago

Went down approximately an hour ago

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Erin

Sydney, Australia 3 months ago

Second day with no internet

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Unhappy

Melbourne, Australia 3 months ago

Down

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Brisbane, Australia 4 months ago

Outage

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Kin

Melbourne, Australia 6 months ago

Experiencing a four day outage on broadband network. Emergency landline is down as well. Would be better to go back on copper. At least two to three times a year.

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swwc

Melbourne, Australia 6 months ago

Exetel outage happening for 2 days now , no internet whatsoever and support advised 4 day unplanned outage in Balwyn area

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Wendi Seymour

Melbourne, Australia 9 months ago

Streaming problems - unavailable

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Gerry

Sydney, Australia 9 months ago

No Internet since 10.30pm 10-03 and it's now 7pm 11-03...

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Panos

Melbourne, Australia 9 months ago

No internet since Saturday

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Brisbane, Australia 9 months ago

No internet

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Melbourne, Australia 9 months ago

My opticom not working

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Sue

Melbourne, Australia 9 months ago

Invermay Park, Vic, 3350 Internet down

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Adelaide, Australia 9 months ago

No signal Blakeview SA

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Lauren

Brisbane, Australia 10 months ago

Internet Outage Regents Park QLD

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Simone

Melbourne, Australia 10 months ago

Internet down for past 48hrs cannot get through to tech support when is this to be restored in Geelong ??

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Steve

Sydney, Australia 10 months ago

Router says no internet. Reset and still no service. I have an excel notice Oh no! Unplanned maintenance may be causing connection issues on 0201507547. We're sorry and are doing our best to resolve this ASAP.
Outage Start: 23 Feb 2024 19:03 AEST

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Sydney, Australia 10 months ago

No internet

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DWilling

Melbourne, Australia 10 months ago

NBN outage no help from Exetel

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Sydney, Australia 10 months ago

Internet down in Sydney

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Geoff

Sydney, Australia 10 months ago

Five dock slow

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Sydney, Australia 10 months ago

No internet

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Yasi

Melbourne, Australia 10 months ago

No network since yesterday. What is the issue and when will this resolve

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Rainbow

Sydney, Australia 10 months ago

Internet has been down since the 14 February 2024 around Auburn NSW. Tried this morning on the 15 February at 3am and still down.

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Melbourne, Australia 10 months ago

No internet, power, or phone reception since 7pm on 13th Feb.
Churchill 3842 Victoria

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David

Melbourne, Australia 10 months ago

No exetel service in Mulgrave Victoria since 4pm on Tuesday 13 Feb

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Brisbane, Australia 10 months ago

Netflix

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Kathie

Sydney, Australia 10 months ago

No connection to internet on tv or phone

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Simon

Sydney, Australia 10 months ago

Cannot access since 9am this morning in North Rock Road near Carlingford High School

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Carissa

Brisbane, Australia 10 months ago

Our land line for out business is out at Brisbane Private Hospital. Can you please confirm if there is an outage

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Nada Jackson

Melbourne, Australia 10 months ago

Issues with connection

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Melbourne, Australia 10 months ago

Internet down in the Bendigo region, again so many issues since joining with them a few months ago!!!

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sylvia

Sydney, Australia 10 months ago

Incoming calls can't hear me properly on my landline phone. They hear some words plus static sound, can't make out what I am saying.
Have the same problem with my mobile phone (not with exetel) but exactly the same as above.
I am in the Bomaderry region of Nowra.

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Melbourne, Australia 10 months ago

Offline at 11.30am

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Kris

Sydney, Australia 10 months ago

Many many drop outs within the past few weeks

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Sydney, Australia 10 months ago

Down

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Julie Pengelly

Sydney, Australia 10 months ago

I’m at Chisholm nsw & internet NOT WORKING AGAIN

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Con

Sydney, Australia 10 months ago

Internet is down in parramatta

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Ks

Adelaide, Australia 10 months ago

No net

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Dave

Melbourne, Australia 10 months ago

Internet down

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Joshua

Sydney, Australia 10 months ago

No internet connection in the house. WiFi is up, just zero internet

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Rob

Melbourne, Australia 11 months ago

Home internet still down... January 22 2024

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Jeff

Melbourne, Australia 11 months ago

No internet (NBN) ballarat, been out since 10am this morning, it’s now 5pm. When is there to be a resolve

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D

Melbourne, Australia 11 months ago

Internet appears down

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K

Brisbane, Australia 11 months ago

No network

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Eric

Perth, Australia 11 months ago

No internet

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vikas c

Melbourne, Australia 11 months ago

very slow broadband speed

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Bob

Melbourne, Australia 11 months ago

First a power outage (now resolved) but no internet connection in Berwick

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Mani

Melbourne, Australia 11 months ago

Internet is not working

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Jeff Middleton

Sydney, Australia 11 months ago

Our internet s not working.
I'm thinking it's nbn related. Is that correct

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Lucas

Melbourne, Australia 11 months ago

No Internet

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Sydney, Australia 11 months ago

No internet

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Melbourne, Australia 11 months ago

No connection

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Azir

Kelvin Grove, Australia 11 months ago

No internet

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Rob

Melbourne, Australia 11 months ago

No internet

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Melbourne, Australia 11 months ago

No internet

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anja

Elsternwick, Australia 11 months ago

No internet at all

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Shali

Brisbane, Australia 11 months ago

Won't connect at all

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Max

Brisbane, Australia 11 months ago

Haven't had any connection since yesterday. The red light on phone doesn't go away even on reset.

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Dave

Brisbane, Australia 11 months ago

No internet currently… shall restart nbn box and modem

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Astrid

Melbourne, Australia 11 months ago

No internet despite saying it's connected . Nothing is working since 12pm today

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Brisbane, Australia 11 months ago

83 medway st rockleas qld

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Hugh McGregor

Brisbane, Australia 1 years ago

No service since storms today

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Mjc

Adelaide, Australia 1 years ago

No interest

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God

Brisbane, Australia 1 years ago

No internet in Alexandra headlands,qld

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Mohammad

Melbourne, Australia 1 years ago

No NBN INTERNET CONNECTION at Warrnambool

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Perth, Australia 1 years ago

FTTP link active, but not connecting via PPPoE

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Melbourne, Australia 1 years ago

Signal absent

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Tim

Sydney, Australia 1 years ago

been down since 2pm

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Raquel

Perth, Australia 1 years ago

I can’t connect to my net

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Tom

Sydney, Australia 1 years ago

No service for 3 days this week

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ben

Melbourne, Australia 1 years ago

point cook vic

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Reddy

Melbourne, Australia 1 years ago

NBN internet not working

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Melbourne, Australia 1 years ago

No nbn

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Melbourne, Australia 1 years ago

No internet since 10pm Last night

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Jose

Melbourne, Australia 1 years ago

Very slow internet since 6am that drops out regularly, tried phoning but constantly engaged, I guess as everyone tries to find out what's happening.

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Sheree

Melbourne, Australia 1 years ago

Not happy with my network it's working

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Rahul Punjabi

Melbourne, Australia 1 years ago

No intrrnet since last night in point cook

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Rahrah

Melbourne, Australia 1 years ago

Internet has been off since 10pm last night.

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Hong Qiao

Sydney, Australia 1 years ago

Internet not working in Epping NSW

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joe

Sydney, Australia 1 years ago

xSaratoga NSW Down: 1645hrs

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Melbourne, Australia 1 years ago

EXETEL down in Tullamarine.

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Tam

Perth, Australia 1 years ago

No internet again, after not having internet all weekend. Not happy.

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Brisbane, Australia 1 years ago

No exetel in Logan Reserve

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Melbourne, Australia 1 years ago

HFC down in Mt Waverley.

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Brisbane, Australia 1 years ago

Connected no Internet

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Babu D

Melbourne, Australia 1 years ago

It's not working for last 4 days.

Most common Exetel problems reported by users

41

Landline Phone

59

E-mail

Exetel Outage Locations

Location

Reports

Last Reported

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Sydney, New South Wales, AU

138

1 days ago

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Melbourne, Victoria, AU

170

14 days ago

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Brisbane, Queensland, AU

61

20 days ago

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Perth, Western Australia, AU

27

22 days ago

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Adelaide, South Australia, AU

14

1 months ago

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Los Angeles, California, US

1

11 months ago

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, ,

9

ago

Are you experiencing issues with Exetel right now?

Is exetel.com.au not working for you? If you are having issues with Exetel, please use one of the options below to report a problem with the service

Tips if exetel.com.au is not working

  • Check your internet connection - Unstable connectivity can slow down or prevent your apps or websites from loading. Reset your modem or contact your ISP if necessary.

  • Use another device - Try using a different computer or device to access your website or app to know if it’s a device issue.

  • Restart your device - Restarting your device is very important. Simply turn off your device and wait a few minutes before turning it back on.

  • Use a different browser - It's possible that the problem is with your browser. Try using a different one to diagnose the problem.

  • Verify your URL - If you enter the wrong URL, the website may display an error page or it may direct you to a different site instead.

  • Clear your cache - The cache stores frequently accessed data temporarily. Clear your cache by going to browser settings and selecting "clear browsing data".

  • Try Incognito mode - This mode disables cookies and temporary cache automatically — so you would know immediately if you need to clear cache and cookies or not.

  • Update your app - Developers often release updates to fix bugs and improve your app’s performance. If you're having issues, check for available updates as it may solve your problem.

  • Check for compatibility - Check if the app or website works with your device and operating system as an old device may cause issues.

  • Use VPN Service - Your internet provider might block the website or app you want to access. Try a VPN to see if it works.

  • Turn off your browser extensions - These can sometimes mess with apps and websites. If you're having issues, try turning off any extensions you've added.

  • Check your firewall & antivirus - These can also prevent you from accessing certain websites or services. You can try temporarily turning them off to see if it fixes the issue.

  • Disable ad-blockers - Ad-blockers can cause problems as well. Try to disable any ad-blockers you have installed and check if it fixes the problem.

  • Uninstall & reinstall - This is for mobile apps encountering issues–try uninstalling and reinstalling it. This can clear up any corrupt files or settings.

  • Update your device - Your device software may be outdated. Check the settings for updates to make sure your device software is up-to-date.

  • Reset app or website settings - Certain apps and websites offer an option to reset their settings to default. Check the help section of the app or website to see if this is available.

  • Check for malware - Malware can create problems with apps and websites. Install a trustworthy antivirus program on your device and scan for malware.

  • Clear your DNS cache - Check if the app or website works with your device and operating system as an old device may cause issues.

Rate your experience with Exetel uptime performance over the last 30 days

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Frequently Asked Questions

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.

If your Exetel, is running slow, it could be because of various reasons such as an old version, bad internet connectivity, or it could not be working properly with your device.

We suggest updating it and disabling extensions or ad-blockers. You can also try using a different browser.

If you see an error message from Exetel, it could be because of different problems such as server issues, outdated software, or compatibility problems.

To fix it, check if there is an update available for the app or website. Also, make sure your device's software is up to date.

HTTP response status code is a 3-digit number that tells you if a request to a website or app was successful or not.

There are four types of codes: 2XX (successful), 3XX (redirect), 4XX (browser error), and 5XX (server error).

These codes help developers and users know what's happening and what to do next if there's a problem.

The HTTP response time technically measures how much time it takes for a website to load after you click on a link or type in its web address.

Knowing about HTTP response time can help you identify slow-loading websites and take action to improve your browsing experience.

When you can't load any content on Exetel, it might be due to slow internet or issues with the content provider. Try to reset your router to improve your connectivity.

When many people are using Exetel's app or website at the same time, it can cause issues. Try using it again during less busy times. You can also try using Incognito mode to see if it works.

Sometimes, you may have trouble using it due to issues with its code or design. Try changing your device's accessibility settings or you can also try using a different browser or device.

It could be because of wrong login information or problems with the app or website's code. Try resetting your password, checking your login details, or reaching out to their customer support for help.

If all else fails, please feel free to report the problem to us so we can investigate it further. You may also check if other users are facing the same issue on our website.