Is coles.com.au down - December, 2024?

Coles Outages and Status
Coles Logo

Coles (coles.com.au), an established name in the Australian retail landscape, offers an online platform to complement its vast chain of supermarkets. Its website is an epitome of convenience, providing customers with the ability to browse and shop for an extensive range of grocery items, fresh produce, and household essentials. The platform also showcases the latest in-store deals, online exclusives, and recipes inspiring healthier living. Users can book home deliveries or opt for the 'click and collect' option. Through its user-friendly interface and robust e-commerce capabilities, Coles fosters a seamless shopping experience for its clientele.

Last check: Just Now |

URL Checked:

https://www.coles.com.au/

Last Down:

Down (Right Now)

Response Time:

no response

coles.com.au outages reported by users in the last 24 hours

No Coles problems reported in the last 24 hours

This chart shows the number of Coles outages/problems reported by users in the past 24 hours. All data in the chart is in the Australia/Sydney time zone.

Recent Coles User Reports

Check out the latest user reports on Coles, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • AU Flag Icon
    Dec 20, 2024 - 20:39

    A visitor from Adelaide, Australia has reported a problem with Coles Plus outage

  • AU Flag Icon
    Dec 09, 2024 - 11:10

    A visitor from Brisbane, Australia has reported a problem with Service

  • AU Flag Icon
    Dec 06, 2024 - 21:15

    A visitor from Brisbane, Australia has reported a problem with Coles Plus outage

  • AU Flag Icon
    Dec 06, 2024 - 11:28

    A visitor from Melbourne, Australia has reported a problem with Service

  • AU Flag Icon
    Dec 06, 2024 - 11:28

    A visitor from Melbourne, Australia has reported a problem with Service

  • AU Flag Icon
    Dec 06, 2024 - 11:27

    A visitor from Melbourne, Australia has reported a problem with Coles Plus outage

  • AU Flag Icon
    Dec 06, 2024 - 11:01

    A visitor from Melbourne, Australia has reported a problem with Coles Plus outage

Join Coles Discussion

Suggestions? Issues? Outages?
Please share your Coles experience with other users around the globe.

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Vic Lane

Brisbane, Australia 17 days ago

After placing my order and checking the order I go to the “Add a payment method” and all I get is”Error 403 Forbidden” As I am an invalid this is so frustrating as I can’t get any shopping.

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Brisbane, Australia 17 days ago

After putting in my order and finalising my order when I get to the “Add payment method” all I get is “error 403 Forbidden.

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Sonia

Brisbane, Australia 19 days ago

Can't add items to cart. Three quarters of the items in my cart suddenly disappeared. Couldn't complete checkout.

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Sylvia

Adelaide, Australia 20 days ago

Same as Trudy - items not being added to trolley in Adelaide

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A

Perth, Australia 20 days ago

Coles website down and my Monday order has disappeared

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Trudy

Adelaide, Australia 20 days ago

items cant be added to trolley, and on the off chance they are, the price is incorrect (usually $5.00 more)

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Ilaria

Sydney, Australia 20 days ago

Items have disappeared from trolley and doesn’t allow to either check out or add more items back in the trolley

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Vikki

Sydney, Australia 20 days ago

tried 3 times this morning to place online order but keeps giving me unable to add item message

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Sydney, Australia 20 days ago

tried 3 times this morning to place online order but keeps giving me unable to add item messge

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Sydney, Australia 20 days ago

tried 3 times this morning to place online order but keeps giving me unable to add item messge

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Brisbane, Australia 20 days ago

cant order on app or online

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Irene C

Melbourne, Australia 20 days ago

Apparently it’s a world wide outage that has effected Cole’s this is from Sky News: A major worldwide tech outage stemming from a flawed anti-viral update from US cyber security company CrowdStrike has plagued Aussie shoppers at the checkout who were shocked by the blue screen of death (BDOS).
Hope they will get it fixed soon.

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Irene Coates

Austins Ferry, Australia 21 days ago

Do you think they’re trying to hack Cole’s online services?

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Irene Coates

Frankston East, Australia 21 days ago

Can’t seem to place the order. It says “something went wrong try again”.
I have been trying from Monday

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Tamara Walters

Brisbane, Australia 21 days ago

I log into my account using firstly, password, secondly, security code. It accepts both these with no issues, but then when I try to shop, I get a message saying I need to create an account. And round and round and round we go!!!

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C. Beutel

Brisbane, Australia 27 days ago

I’ve been trying to place an online order since 7.30 pm when at the end to place the order I’m getting a message that I can’t place the order now to come back later. My last order was hours late and when I asked why I was told Coles was having server problems and that was 2 weeks ago. This is from Toowoomba..

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Brisbane, Australia 2 months ago

Online ordering not processing

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Juzza

Hobart, Australia 3 months ago

Payment won't go through when I have money in my account

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Tania Marion

Melbourne, Australia 3 months ago

Trying to do an order. When I try to add things to the trolley it says something went wrong try again later

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Brisbane, Australia 3 months ago

technical issues

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Julia berry

Ballarat, Australia 4 months ago

I have been trying to place my order for click and collect for 10am in the morning and I can't get it through after trying for a couple of hours-What can I do please?

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Perth, Australia 4 months ago

Can’t login.

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Adelaide, Australia 4 months ago

Website and app aren't working.

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Darren Emslie

Melbourne, Australia 5 months ago

Cannot checkout.... Again

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Meffan Kaiwai

Sydney, Australia 6 months ago

Cannot access my Online account

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Jaclyn Nell

Sydney, Australia 6 months ago

Went through the entire process of placing an online order 2hrs ago, then hit "Place order" only to be told: "Sorry we couldn't place your order. Try again later, and if that doesn't work, contact Customer Care"

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Customer

Sydney, Australia 6 months ago

Your connection is not private

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N

Adelaide, Australia 7 months ago

Website down (including sub-pages)

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Maureen Stronach

Perth, Australia 7 months ago

I have submitted my order several times keep getting a

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zita chapman

Brisbane, Australia 7 months ago

won't load properly or search items.

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Joan Reynolds

Sydney, Australia 7 months ago

Intermittent outages. Not able to keep connected. Freezing etc Sydney 2567

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Warragul, Australia 7 months ago

cant access from current location

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Rosemary Rae

Adelaide, Australia 7 months ago

I am unable to check out my groceries for over 2 weeks now. I have phoned online 4 times and sent messages via the Facebook page but to date no one has helped me. Please can you resolve this for me and if you cannot please let me know so I can then decide what to do with my shopping. Thank you

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pol

Melbourne, Australia 7 months ago

coles freezing up website not running preppily

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Pam

Sydney, Australia 7 months ago

Can't navigate Coles online shopping. Been trying for hours. Tried all suggestions Woolworths and all other sites works a treat

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Kevin

Sydney, Australia 8 months ago

7.15am, April 18, 2024, Coles on line web site not working since 6am, payment method cannot be set, order trolley shows goods but cannot checkout.

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June Stephenson

Brisbane, Australia 8 months ago

I can’t log in it keeps changing the web address to the Cole’s Mastercard site. It’s been 24 hours now and I need a delivery !

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Melbourne, Australia 8 months ago

App crashed while retrieving my shopping list

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Barry Morris

Brisbane, Australia 8 months ago

Will not proceed after login. Blank page.

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Hobart, Australia 8 months ago

website and app and phone issues

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RW

Sydney, Australia 8 months ago

app and website both down

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David

Sydney, Australia 9 months ago

STILL CANNOT CHECKOUT
downloaded app and used that to shop

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Kirsty

Sydney, Australia 9 months ago

can't shop - but can checkout. Only got a few items in trolley when it stopped searching / displaying products

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Sydney, Australia 9 months ago

Ridiculous

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Debbie Thomson

Sydney, Australia 9 months ago

can sign in to online account, but can't add to cart. been like this for mins

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Peter

Sydney, Australia 9 months ago

Website not refreshing

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David

Sydney, Australia 9 months ago

cannot checkout

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AP

Newcastle, Australia 9 months ago

Won't search (day 2)

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Ian Macmillan

Melbourne, Australia 9 months ago

Cannot place order for delivery

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Newcastle, Australia 9 months ago

Nonresponsive / slow

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Denise Matheson

Melbourne, Australia 9 months ago

I cannot place my online order. Trying between 10pm Saturday 23/3 and 1.10am on Sunday 24/3

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Stewart

Sunshine West, Australia 9 months ago

can't search for products

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John

Adelaide, Australia 9 months ago

TRYING TO PLACE MY ORDER SELECT PLACE ORDER RETURNS ME TO SEARCH PRODUCTS ?

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Sue in Perth WA

Perth, Australia 9 months ago

can login but nothing functions in shopping

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Tom

Melbourne, Australia 9 months ago

Freezing/offline

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Perth, Australia 9 months ago

can't navigate their page - bought before.

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Renee Silvia

Leinster, Australia 9 months ago

Cannot connect to the coles online shopping. Nothing wrong with my internet provider.

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sue

Melbourne, Australia 9 months ago

Coles NEW catalogue (Monday preview) not working.
Coles facebook not showing posts.

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Ross comrie

Perth, Australia 9 months ago

You took my payment but canceled my delivery, apparently a technical issue ,last time you took my payment and didn’t even deliver all my order with no explanation until I called, Cole’s are getting worse all over.

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Suzanne

Canberra, Australia 9 months ago

No links work. Dead site.

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Kate

Adelaide, Australia 10 months ago

captcha doesnt work

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Karmen Rackham

Melbourne, Australia 10 months ago

Unable to complete online shopping order

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Adelaide, Australia 10 months ago

part loads then stops

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Neil

Perth, Australia 10 months ago

Haven't been able to place an online order since last night. Keeps saying unknown glitch.

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saul

Sydney, Australia 10 months ago

Cannot use click and collect says site matinence

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Joe

Melbourne, Australia 10 months ago

App and website is down

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Sydney, Australia 10 months ago

Trolley will not load place order button

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Lexie

Adelaide, Australia 10 months ago

Coles online is off line. How long do you think this will be resolved please?

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Jonathon

Canberra, Australia 10 months ago

the website seems to be down totally.

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Perth, Australia 10 months ago

Website & App keep going down

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Lee

Adelaide, Australia 10 months ago

Won't access times for click and collect, website freezes, mobile site freezes, mobile app freezes

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zita chapman

Toowoomba, Australia 11 months ago

website is down cannot put through order

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Savannah

Perth, Australia 11 months ago

Can't check out.

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Christie

Sydney, Australia 11 months ago

Not allowing item to be added to cart

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rachael

Townsville, Australia 11 months ago

cant add products to cart

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sarah

Melbourne, Australia 1 years ago

I cannot place my order in the app

Most common Coles problems reported by users

22

General Issues

64

Service

7

slow

7

Coles Plus outage

Coles Outage Locations

Location

Reports

Last Reported

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Adelaide, South Australia, AU

20

6 days ago

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Brisbane, Queensland, AU

32

17 days ago

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Melbourne, Victoria, AU

41

20 days ago

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Perth, Western Australia, AU

24

20 days ago

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Sydney, New South Wales, AU

51

20 days ago

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Austins Ferry, Tasmania, AU

4

21 days ago

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Batumi, Adjara, GE

1

3 months ago

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Mumbai, Maharashtra, IN

1

5 months ago

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Canberra, Australian Capital Territory, AU

4

8 months ago

Are you experiencing issues with Coles right now?

Is coles.com.au not working for you? If you are having issues with Coles, please use one of the options below to report a problem with the service

coles.com.au website response status history

Date and Time

Response Time

Status Code

Dec 26, 2024 - 20:04

no response

400

Dec 26, 2024 - 13:06

no response

400

Dec 26, 2024 - 10:11

no response

400

Dec 25, 2024 - 13:21

no response

400

Dec 25, 2024 - 08:14

no response

400

Dec 24, 2024 - 16:21

no response

400

Dec 24, 2024 - 10:21

no response

400

This table shows the coles.com.au outage requests and response browser checks executed automatically by the isdownaustralia.com service. All data in the table is in the Australia/Sydney time zone. If Coles is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if coles.com.au is not working

  • Check your internet connection - Unstable connectivity can slow down or prevent your apps or websites from loading. Reset your modem or contact your ISP if necessary.

  • Use another device - Try using a different computer or device to access your website or app to know if it’s a device issue.

  • Restart your device - Restarting your device is very important. Simply turn off your device and wait a few minutes before turning it back on.

  • Use a different browser - It's possible that the problem is with your browser. Try using a different one to diagnose the problem.

  • Verify your URL - If you enter the wrong URL, the website may display an error page or it may direct you to a different site instead.

  • Clear your cache - The cache stores frequently accessed data temporarily. Clear your cache by going to browser settings and selecting "clear browsing data".

  • Try Incognito mode - This mode disables cookies and temporary cache automatically — so you would know immediately if you need to clear cache and cookies or not.

  • Update your app - Developers often release updates to fix bugs and improve your app’s performance. If you're having issues, check for available updates as it may solve your problem.

  • Check for compatibility - Check if the app or website works with your device and operating system as an old device may cause issues.

  • Use VPN Service - Your internet provider might block the website or app you want to access. Try a VPN to see if it works.

  • Turn off your browser extensions - These can sometimes mess with apps and websites. If you're having issues, try turning off any extensions you've added.

  • Check your firewall & antivirus - These can also prevent you from accessing certain websites or services. You can try temporarily turning them off to see if it fixes the issue.

  • Disable ad-blockers - Ad-blockers can cause problems as well. Try to disable any ad-blockers you have installed and check if it fixes the problem.

  • Uninstall & reinstall - This is for mobile apps encountering issues–try uninstalling and reinstalling it. This can clear up any corrupt files or settings.

  • Update your device - Your device software may be outdated. Check the settings for updates to make sure your device software is up-to-date.

  • Reset app or website settings - Certain apps and websites offer an option to reset their settings to default. Check the help section of the app or website to see if this is available.

  • Check for malware - Malware can create problems with apps and websites. Install a trustworthy antivirus program on your device and scan for malware.

  • Clear your DNS cache - Check if the app or website works with your device and operating system as an old device may cause issues.

Latest coles.com.au screenshot
Rate your experience with Coles uptime performance over the last 30 days

Frequently Asked Questions

It seems that the website Coles.com.au might be experiencing temporarily outage

If your Coles, is running slow, it could be because of various reasons such as an old version, bad internet connectivity, or it could not be working properly with your device.

We suggest updating it and disabling extensions or ad-blockers. You can also try using a different browser.

If you see an error message from Coles, it could be because of different problems such as server issues, outdated software, or compatibility problems.

To fix it, check if there is an update available for the app or website. Also, make sure your device's software is up to date.

HTTP response status code is a 3-digit number that tells you if a request to a website or app was successful or not.

There are four types of codes: 2XX (successful), 3XX (redirect), 4XX (browser error), and 5XX (server error).

These codes help developers and users know what's happening and what to do next if there's a problem.

The HTTP response time technically measures how much time it takes for a website to load after you click on a link or type in its web address.

Knowing about HTTP response time can help you identify slow-loading websites and take action to improve your browsing experience.

When you can't load any content on Coles, it might be due to slow internet or issues with the content provider. Try to reset your router to improve your connectivity.

When many people are using Coles's app or website at the same time, it can cause issues. Try using it again during less busy times. You can also try using Incognito mode to see if it works.

Sometimes, you may have trouble using it due to issues with its code or design. Try changing your device's accessibility settings or you can also try using a different browser or device.

It could be because of wrong login information or problems with the app or website's code. Try resetting your password, checking your login details, or reaching out to their customer support for help.

If all else fails, please feel free to report the problem to us so we can investigate it further. You may also check if other users are facing the same issue on our website.