Is coles.com.au down - December, 2024?
Coles (coles.com.au), an established name in the Australian retail landscape, offers an online platform to complement its vast chain of supermarkets. Its website is an epitome of convenience, providing customers with the ability to browse and shop for an extensive range of grocery items, fresh produce, and household essentials. The platform also showcases the latest in-store deals, online exclusives, and recipes inspiring healthier living. Users can book home deliveries or opt for the 'click and collect' option. Through its user-friendly interface and robust e-commerce capabilities, Coles fosters a seamless shopping experience for its clientele.
URL Checked:
https://www.coles.com.au/
Last Down:
Down (Right Now)
Response Time:
no response
coles.com.au outages reported by users in the last 24 hours
No Coles problems reported in the last 24 hours
This chart shows the number of Coles outages/problems reported by users in the past 24 hours. All data in the chart is in the Australia/Sydney time zone.
Recent Coles User Reports
Check out the latest user reports on Coles, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Dec 20, 2024 - 20:39
A visitor from Adelaide, Australia has reported a problem with Coles Plus outage
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Dec 09, 2024 - 11:10
A visitor from Brisbane, Australia has reported a problem with Service
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Dec 06, 2024 - 21:15
A visitor from Brisbane, Australia has reported a problem with Coles Plus outage
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Dec 06, 2024 - 11:28
A visitor from Melbourne, Australia has reported a problem with Service
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Dec 06, 2024 - 11:28
A visitor from Melbourne, Australia has reported a problem with Service
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Dec 06, 2024 - 11:27
A visitor from Melbourne, Australia has reported a problem with Coles Plus outage
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Dec 06, 2024 - 11:01
A visitor from Melbourne, Australia has reported a problem with Coles Plus outage
Join Coles Discussion
Suggestions? Issues? Outages?Please share your Coles experience with other users around the globe.
Most common Coles problems reported by users
General Issues
Service
slow
Coles Plus outage
Coles Outage Locations
Location
Reports
Last Reported
Adelaide, South Australia, AU
20
6 days ago
Brisbane, Queensland, AU
32
17 days ago
Melbourne, Victoria, AU
41
20 days ago
Perth, Western Australia, AU
24
20 days ago
Sydney, New South Wales, AU
51
20 days ago
Austins Ferry, Tasmania, AU
4
21 days ago
Batumi, Adjara, GE
1
3 months ago
Mumbai, Maharashtra, IN
1
5 months ago
Canberra, Australian Capital Territory, AU
4
8 months ago
Are you experiencing issues with Coles right now?
Is coles.com.au not working for you? If you are having issues with Coles, please use one of the options below to report a problem with the service
coles.com.au website response status history
Date and Time
Response Time
Status Code
Dec 26, 2024 - 20:04
no response
400
Dec 26, 2024 - 13:06
no response
400
Dec 26, 2024 - 10:11
no response
400
Dec 25, 2024 - 13:21
no response
400
Dec 25, 2024 - 08:14
no response
400
Dec 24, 2024 - 16:21
no response
400
Dec 24, 2024 - 10:21
no response
400
This table shows the coles.com.au outage requests and response browser checks executed automatically by the isdownaustralia.com service. All data in the table is in the Australia/Sydney time zone. If Coles is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if coles.com.au is not working
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Check your internet connection - Unstable connectivity can slow down or prevent your apps or websites from loading. Reset your modem or contact your ISP if necessary.
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Use another device - Try using a different computer or device to access your website or app to know if it’s a device issue.
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Restart your device - Restarting your device is very important. Simply turn off your device and wait a few minutes before turning it back on.
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Use a different browser - It's possible that the problem is with your browser. Try using a different one to diagnose the problem.
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Verify your URL - If you enter the wrong URL, the website may display an error page or it may direct you to a different site instead.
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Clear your cache - The cache stores frequently accessed data temporarily. Clear your cache by going to browser settings and selecting "clear browsing data".
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Try Incognito mode - This mode disables cookies and temporary cache automatically — so you would know immediately if you need to clear cache and cookies or not.
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Update your app - Developers often release updates to fix bugs and improve your app’s performance. If you're having issues, check for available updates as it may solve your problem.
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Check for compatibility - Check if the app or website works with your device and operating system as an old device may cause issues.
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Use VPN Service - Your internet provider might block the website or app you want to access. Try a VPN to see if it works.
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Turn off your browser extensions - These can sometimes mess with apps and websites. If you're having issues, try turning off any extensions you've added.
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Check your firewall & antivirus - These can also prevent you from accessing certain websites or services. You can try temporarily turning them off to see if it fixes the issue.
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Disable ad-blockers - Ad-blockers can cause problems as well. Try to disable any ad-blockers you have installed and check if it fixes the problem.
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Uninstall & reinstall - This is for mobile apps encountering issues–try uninstalling and reinstalling it. This can clear up any corrupt files or settings.
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Update your device - Your device software may be outdated. Check the settings for updates to make sure your device software is up-to-date.
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Reset app or website settings - Certain apps and websites offer an option to reset their settings to default. Check the help section of the app or website to see if this is available.
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Check for malware - Malware can create problems with apps and websites. Install a trustworthy antivirus program on your device and scan for malware.
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Clear your DNS cache - Check if the app or website works with your device and operating system as an old device may cause issues.
Vic Lane
Brisbane, Australia • 17 days agoAfter placing my order and checking the order I go to the “Add a payment method” and all I get is”Error 403 Forbidden” As I am an invalid this is so frustrating as I can’t get any shopping.
Brisbane, Australia • 17 days ago
After putting in my order and finalising my order when I get to the “Add payment method” all I get is “error 403 Forbidden.
Sonia
Brisbane, Australia • 19 days agoCan't add items to cart. Three quarters of the items in my cart suddenly disappeared. Couldn't complete checkout.
Sylvia
Adelaide, Australia • 20 days agoSame as Trudy - items not being added to trolley in Adelaide
A
Perth, Australia • 20 days agoColes website down and my Monday order has disappeared
Trudy
Adelaide, Australia • 20 days agoitems cant be added to trolley, and on the off chance they are, the price is incorrect (usually $5.00 more)
Ilaria
Sydney, Australia • 20 days agoItems have disappeared from trolley and doesn’t allow to either check out or add more items back in the trolley
Vikki
Sydney, Australia • 20 days agotried 3 times this morning to place online order but keeps giving me unable to add item message
Sydney, Australia • 20 days ago
tried 3 times this morning to place online order but keeps giving me unable to add item messge
Sydney, Australia • 20 days ago
tried 3 times this morning to place online order but keeps giving me unable to add item messge
Brisbane, Australia • 20 days ago
cant order on app or online
Irene C
Melbourne, Australia • 20 days agoApparently it’s a world wide outage that has effected Cole’s this is from Sky News: A major worldwide tech outage stemming from a flawed anti-viral update from US cyber security company CrowdStrike has plagued Aussie shoppers at the checkout who were shocked by the blue screen of death (BDOS).
Hope they will get it fixed soon.
Irene Coates
Austins Ferry, Australia • 21 days agoDo you think they’re trying to hack Cole’s online services?
Irene Coates
Frankston East, Australia • 21 days agoCan’t seem to place the order. It says “something went wrong try again”.
I have been trying from Monday
Tamara Walters
Brisbane, Australia • 21 days agoI log into my account using firstly, password, secondly, security code. It accepts both these with no issues, but then when I try to shop, I get a message saying I need to create an account. And round and round and round we go!!!
C. Beutel
Brisbane, Australia • 27 days agoI’ve been trying to place an online order since 7.30 pm when at the end to place the order I’m getting a message that I can’t place the order now to come back later. My last order was hours late and when I asked why I was told Coles was having server problems and that was 2 weeks ago. This is from Toowoomba..
Brisbane, Australia • 2 months ago
Online ordering not processing
Juzza
Hobart, Australia • 3 months agoPayment won't go through when I have money in my account
Tania Marion
Melbourne, Australia • 3 months agoTrying to do an order. When I try to add things to the trolley it says something went wrong try again later
Brisbane, Australia • 3 months ago
technical issues
Julia berry
Ballarat, Australia • 4 months agoI have been trying to place my order for click and collect for 10am in the morning and I can't get it through after trying for a couple of hours-What can I do please?
Perth, Australia • 4 months ago
Can’t login.
Adelaide, Australia • 4 months ago
Website and app aren't working.
Darren Emslie
Melbourne, Australia • 5 months agoCannot checkout.... Again
Meffan Kaiwai
Sydney, Australia • 6 months agoCannot access my Online account
Jaclyn Nell
Sydney, Australia • 6 months agoWent through the entire process of placing an online order 2hrs ago, then hit "Place order" only to be told: "Sorry we couldn't place your order. Try again later, and if that doesn't work, contact Customer Care"
Customer
Sydney, Australia • 6 months agoYour connection is not private
N
Adelaide, Australia • 7 months agoWebsite down (including sub-pages)
Maureen Stronach
Perth, Australia • 7 months agoI have submitted my order several times keep getting a
zita chapman
Brisbane, Australia • 7 months agowon't load properly or search items.
Joan Reynolds
Sydney, Australia • 7 months agoIntermittent outages. Not able to keep connected. Freezing etc Sydney 2567
Warragul, Australia • 7 months ago
cant access from current location
Rosemary Rae
Adelaide, Australia • 7 months agoI am unable to check out my groceries for over 2 weeks now. I have phoned online 4 times and sent messages via the Facebook page but to date no one has helped me. Please can you resolve this for me and if you cannot please let me know so I can then decide what to do with my shopping. Thank you
pol
Melbourne, Australia • 7 months agocoles freezing up website not running preppily
Pam
Sydney, Australia • 7 months agoCan't navigate Coles online shopping. Been trying for hours. Tried all suggestions Woolworths and all other sites works a treat
Kevin
Sydney, Australia • 8 months ago7.15am, April 18, 2024, Coles on line web site not working since 6am, payment method cannot be set, order trolley shows goods but cannot checkout.
June Stephenson
Brisbane, Australia • 8 months agoI can’t log in it keeps changing the web address to the Cole’s Mastercard site. It’s been 24 hours now and I need a delivery !
Melbourne, Australia • 8 months ago
App crashed while retrieving my shopping list
Barry Morris
Brisbane, Australia • 8 months agoWill not proceed after login. Blank page.
Hobart, Australia • 8 months ago
website and app and phone issues
RW
Sydney, Australia • 8 months agoapp and website both down
David
Sydney, Australia • 9 months agoSTILL CANNOT CHECKOUT
downloaded app and used that to shop
Kirsty
Sydney, Australia • 9 months agocan't shop - but can checkout. Only got a few items in trolley when it stopped searching / displaying products
Sydney, Australia • 9 months ago
Ridiculous
Debbie Thomson
Sydney, Australia • 9 months agocan sign in to online account, but can't add to cart. been like this for mins
Peter
Sydney, Australia • 9 months agoWebsite not refreshing
David
Sydney, Australia • 9 months agocannot checkout
AP
Newcastle, Australia • 9 months agoWon't search (day 2)
Ian Macmillan
Melbourne, Australia • 9 months agoCannot place order for delivery
Newcastle, Australia • 9 months ago
Nonresponsive / slow
Denise Matheson
Melbourne, Australia • 9 months agoI cannot place my online order. Trying between 10pm Saturday 23/3 and 1.10am on Sunday 24/3
Stewart
Sunshine West, Australia • 9 months agocan't search for products
John
Adelaide, Australia • 9 months agoTRYING TO PLACE MY ORDER SELECT PLACE ORDER RETURNS ME TO SEARCH PRODUCTS ?
Sue in Perth WA
Perth, Australia • 9 months agocan login but nothing functions in shopping
Tom
Melbourne, Australia • 9 months agoFreezing/offline
Perth, Australia • 9 months ago
can't navigate their page - bought before.
Renee Silvia
Leinster, Australia • 9 months agoCannot connect to the coles online shopping. Nothing wrong with my internet provider.
sue
Melbourne, Australia • 9 months agoColes NEW catalogue (Monday preview) not working.
Coles facebook not showing posts.
Ross comrie
Perth, Australia • 9 months agoYou took my payment but canceled my delivery, apparently a technical issue ,last time you took my payment and didn’t even deliver all my order with no explanation until I called, Cole’s are getting worse all over.
Suzanne
Canberra, Australia • 9 months agoNo links work. Dead site.
Kate
Adelaide, Australia • 10 months agocaptcha doesnt work
Karmen Rackham
Melbourne, Australia • 10 months agoUnable to complete online shopping order
Adelaide, Australia • 10 months ago
part loads then stops
Neil
Perth, Australia • 10 months agoHaven't been able to place an online order since last night. Keeps saying unknown glitch.
saul
Sydney, Australia • 10 months agoCannot use click and collect says site matinence
Joe
Melbourne, Australia • 10 months agoApp and website is down
Sydney, Australia • 10 months ago
Trolley will not load place order button
Lexie
Adelaide, Australia • 10 months agoColes online is off line. How long do you think this will be resolved please?
Jonathon
Canberra, Australia • 10 months agothe website seems to be down totally.
Perth, Australia • 10 months ago
Website & App keep going down
Lee
Adelaide, Australia • 10 months agoWon't access times for click and collect, website freezes, mobile site freezes, mobile app freezes
zita chapman
Toowoomba, Australia • 11 months agowebsite is down cannot put through order
Savannah
Perth, Australia • 11 months agoCan't check out.
Christie
Sydney, Australia • 11 months agoNot allowing item to be added to cart
rachael
Townsville, Australia • 11 months agocant add products to cart
sarah
Melbourne, Australia • 1 years agoI cannot place my order in the app